Senior/Sales Operations Data Analyst

Responsibilities:

1. Reporting and Dashboard

• Using global sales and related data to create intuitive reporting and dashboards for senior management to drive insights into sales and business performance.
• Collaborate with teams across the company, including those in factories, sales, and business units to optimize process and systems related to forecast, New Product Introduction conversion to drive successful QoQ and YoY performance.
• Provide Factory Review Reporting to Factory Champions
• Provide Win/Loss analysis to Management
• Provide Pipeline and Sales Funnel Analysis to Management
• Participate in projects to improve Data Quality/Reporting
• Set up Easy to use Dashboards and Reports for Sales in Salesforce.

1. Analytics

• Provide insights into market demand and customer behavior with strong data analytics to help drive the best-in-class sales strategy and customer engagements.
• Provide strong support to Business Units, Factory and Sales on business trends and customer trends analysis.
• Participate and engage in other strategic deep analytical projects relevant to the company performance.
• Utilize Semiconductor process knowledge to determine trends and issues.
• Utilize SAP, Salesforce, Tableau, QlikView tools to analyze data
• Assist with Data Quality based on Trend anomalies
• Provide Support and initial troubleshooting of production issues.

Qualifications:

• Bachelor's degree with solid analytical background
• 5 years of relevant experience in Sales operations data analytics, preferably in the semiconductor and electronics industries.
• Tech-savvy with experience in Salesforce, Tableau, SAP and Excel
• Strong understanding of the sales process to support the sales team
• Analytical skills to interpret sales data to make suggestions on how to improve the sales process
• Strong organizational skills and attention to detail
• Excellent communication and facilitation skills in English & Chinese
• Strong interpersonal skills for cross-functional and international collaboration
• Self-motivated with a drive to succeed.
• Relevant training and/or certifications in Salesforce, Tableau preferred
• Exposure to Semiconductor OSAT Business a Plus