TPG Workforce Development-Onboarding

The Technology & Product Group (TPG) Workforce Development (WFD) onboarding & on-the-job training (OJT) teams focus on providing the best-in-class global onboarding experience for new team members and effective on-the-job training for all TPG team members. As a TPG WFD Onboarding & OJT Specialist, you will collaborate with key stakeholders to manage and facilitate onboarding processes & OJT training processes across all TPG global locations. You will be responsible for maintaining the training and documentation systems. This role is a hybrid role responsible for supporting both the onboarding & OJT teams and is part of the Global TPG WFD Team.

Responsibilities include, but not limited to:

• Facilitate orientation classes, workshops and cohorts both in-person and virtually to new team members, leaders, mentors, and buddies
• Perform onboarding administrative responsibilities, including the review of the TPG headcount forecast to identify new hire start dates, sending new hire welcome emails, organizing new hire and intern onboarding cohorts, enrolling new team members into training courses, and working with leaders to identify onboarding mentors and buddies for new hires
• Use metrics and KPIs to evaluate and improve onboarding programs and courses
• Coordinate with leaders to create, review, and improve onboarding plans for new team members based on their functional group and job role
• Pull data and create reports to evaluate onboarding processes and opportunities for improvement
• Provide inputs to improve work efficiency and quality

Qualifications and Skills:

• Minimum 12 years of experience in Learning & Development
• Experience with in-person and virtual classroom facilitation
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office software applications
• Solid capability in data extraction, analysis, and reporting using advanced Excel functions

Education:

• Master of Business Administration or equivalent work experience is required