The tables were quite crammed together. The black coffee was very bitter. Food-wise, the standard was the same as other branches. Tried the new flossy chicken porridge, which was interesting. Liked the KFC pepper, which goes very well with porridge.
I tried KFC in Canberra twice and was disappointed to find it's not up to standard KFC quality and taste. The chicken is undercooked and doesn't taste good. I seldom rate very low. I'm rating it low because it doesn't deserve it.
Just like all other KFCs. For me, it's the best because I had my first-love moments over there 😅. The service might be slow, so please be patient. Please finish your food; otherwise, you'll get scolded by the cleaning aunty. I'm okay with this because she is sweet and doesn't allow food wastage.
Ordered a set through the KFC app at 3:50 PM and scheduled to collect at 5:15 PM.
Went to the counter at 5:15 PM, showed him my collection number. He said, "5 minutes, come back."
5:50 PM and I'm still waiting?!
I asked another staff member. She looked through the system numerous times, then packed my food for me within 5 minutes.
Seriously! There was barely anyone at 5 PM when I went down to KFC. What have you all been doing?
Petition to close down Canberra KFC! I need other food options here.
February 28, 2025 Update: Dream come true. It really closed down 🤣
Update: It took 35 minutes to collect an order consisting of a platter and a porridge.
The kiosk always runs out of receipt and order paper, and anyone can go to the counter to collect food. Out of 5 times I went, this issue occurred 4 times. When I informed them that there was no more paper, they simply acknowledged that they were busy. KFC needs to re-examine their staff management and SOPs; it seems like they are very understaffed or working inefficiently.
Here's an edited version:
Finest and newly renovated KFC outlet.
The best service experience at a KFC outlet in Singapore.
Food is fresh and juicy. Service with a Smile.
Edited review: "This place seriously needs a fresh start. Orders are always delayed, and we have to wait for a long time. A few times, items were also missing. Horrible."
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