Shop Reviews

The staff didn't ask how many were in my party and split my table. They weren't polite or respectful, and there were plenty of empty tables! The coffee was diluted, and the sandwich was terrible; the toast was like a biscuit 🍪. I remember the prawn noodles were on the Ya Kun menu last time, but they're not there anymore.

I've been to this outlet many times because I live nearby. There's an auntie who makes coffee there, and from day one, she's been staring at me like she's unhappy. What's worse, she makes the worst coffee. Ya Kun coffee is expensive, but at least it should have a standard. The moment I see the auntie making coffee, I won't buy it again!

"How is it acceptable for your female cashier, whose primary responsibility is to take customer orders, to wear an earpiece while working? (I ordered “Set F,” but she gave me “Set A.”)"

"I'm usually a fan of Ya Kun, but this outlet disappoints me so much. The cashier, a young Malaysian lady with brown hair, was incredibly rude. I was standing in front of her, and she was using her phone despite seeing me. After I told her my order, she didn't acknowledge it and proceeded to payment. She didn't ask about the payment method either and seemed to assume it was paywave. There was no "thank you," or any other words from her. Did Ya Kun hire someone who's mute?"

Opening hours are listed as 10:15 am on Saturdays, but the shop wasn't open. It sometimes opens well after the listed hours. Don't bother trying to collect parcels from this unreliable shop. "Lun, aren't you aware it opens at 10:15 on weekends?"

Excellent service by their staff! Siva is very friendly and knowledgeable about their products. Quite a few times when I went into the shop, I could hear Siva guiding the elderly about the phone plans they offer. If anyone wants phone accessories or a SIM card, this is the right place to go!

We've been dropping parcels as a seller at this place for many years, since it first opened. As a seller, time is money, and accountability is very important. We've worked well with the staff, especially Siva, even though she's only been working here for about a year. She is efficient and knowledgeable when approached for advice. We look forward to working with her and the place for years to come!

Premium SG used to be my go-to drop-off point for my Shopee/Ninja orders when the larger Chinese man worked there. After they switched to the Indian lady, the service level dropped. She lacked professionalism and asked me to scan my own parcels (I have at least 50 parcels per drop-off), even though they get paid per order scanned. If I asked her to scan my parcels, she would do so unwillingly, throwing the parcels and generally showing poor customer service. Nowadays, I drop off my parcels at the shop next door, SIMBA; they are more friendly and happily scan my parcels for me.

I always visit this drop-off point for seller drop-offs. The staff, a friendly and helpful lady (I believe her name is Siva), is great. So far, I've had no issues. Their break times are also scheduled during non-peak hours, and the location is convenient.

Ms. Siva is very friendly and helpful in assisting me with Shopee drop-offs and parcel collections. She's a patient staff member who serves me very well. Keep it up!