Shop Reviews

The queue and waiting time is more than 30 mins at breakfast. They will announce 'serving now' (even when it's still 5 mins away), but it's not ready.

Newly opened McDonald's at Canberra Plaza. I heard it’s one of the biggest McDonald's restaurants and comes with an indoor playground for kids. I came for a morning coffee. It’s spacious and not too crowded. Service is good, and there are USB charging stations at some of the tables.

One of the largest McDonald's **outlets** in the Northern part of Singapore. It has a new, nice and cosy ambience. The seats are much more comfortable than **those in** most other outlets. As the McCafe is also inside, it is nice to have a cup of coffee and chit-chat with friends in such a pleasant environment. They also have a little playground here for the little kids to have fun in air-conditioned comfort.

The most frustrating experience ever in a fast food restaurant. We waited 35 minutes for our meal to come. Orders placed later than ours were all served, and numbers jumped from 24xx to 26xx. When we went to check on our order, the waitress was quite impatient. After asking a third time, she told us it would be another 15 minutes. When we asked which specific item was taking so long, she went back and returned with our order in one minute. I wonder why they didn't admit to the disorganized service and oversight.

This little package of “whatever” absolutely ruined my meal! The ingredients list strawberry, but there is no way to call this substance “strawberry jam.” I rarely eat fast food. McDonald’s can do better than this!

I ordered a hotcake on March 1st at 8 AM. I was not given butter for my hotcake and corn, so I went to ask for it. The manager replied very rudely and gave me the butter as if I were a beggar! Horrible service!

[May 2022] Nice, chill yet bustling place to dine in, though I would prefer more seats with a lower height (as I'm short). Bright setting, good for a relaxed night out. I tried one of their more exotic drinks: Jasmine Green Tea. It was interesting, but a bit sweet and a bit pricey. Regardless, it is very busy late at night.

I waited nearly 45 minutes for my food at Canberra McDonald’s, which is unacceptable for a fast-food restaurant. The workers, despite being overwhelmed, were professional and hardworking. I even witnessed a staff member being shouted at, which was heartbreaking to see. The real issue here lies with the management. It’s clear they’ve failed to address the inefficiencies, leaving the staff to bear the brunt of customer frustration. Shame on the management for not stepping up to fix this and for letting their workers take the fall. Shame on you guys.

I saw two PT boys continually poking and playing with each other. Others were busy doing orders. They either stood around or poked each other.

Here's the lightly edited review: Today is the last day for the Sweet Paprika Chicken Burger meal for members, but it is unavailable. A McDonald's staff member, Ms. Nadia, explained the reason and gave a free McChicken coupon with a month's expiry as compensation. Love the service and keep it up! Thank you, Ms. Nadia and McDonald's!