Nian Tan
The cashier should be more attentive. The sign for queuing should be made clearer to customers. I still have to remind her that the aunty cut the queue!
See what customers are saying about our shops at Canberra Plaza
3.4 out of 5
3001 reviews
Nian Tan
The cashier should be more attentive. The sign for queuing should be made clearer to customers. I still have to remind her that the aunty cut the queue!
Yee Ling Chua
Here's the edited review: I love the Ondeh Ondeh cake slice. The slight bitterness of the brown centre complements the saltiness of the coconut flakes and sweetness of the green pandan rim seamlessly. I will be back for more.
Madhavan Chandran
The cakes and bread are very sweet nowadays at this outlet. Could you please check why?
Mandy
Much more expensive than other Swee Heng outlets.
Si Xuan Alyssa Tan
I found some moldy fruits on my cake.
Loo Wee Heng
Delicious cake! 🎂 Recommended. 👍🏻👍🏻👍🏻👍🏻👍🏻
Jian-Hong He
New resident in the North area, so I picked this place as a Shopee collection point. After reading the reviews, I was mentally prepared for bad service. Surprisingly, I collected my parcels twice today and I didn't face any issues. At 11:30 AM, there was no queue, so I immediately got my parcel. At 5:30 PM, there was a queue, but I saw at least 6 staff working, so I got my parcel within 10 minutes. So, I'm guessing feedback was taken and they are doing something about it.
John Ang
The staff there are quite rude, and the way they arrange their parcels is so messy and untidy. They also don't even have a separate queue for parcel collection, resulting in a very long queue.
Zhen Ken
Here's an edited version: It seems they now have a separate queue for parcels, but all the other people coming in for device consultations queue there anyway. They also never manage to enforce the separation, so now there's an extra queue for collection. Everything is still slow, though, because of all the people asking dumb questions, while I can literally see my parcel (I waited 30 minutes for one parcel!). This is very poor management, and it's been going on for so long with them doing nothing much about it.
Charlene Tan
Do not collect Shopee parcels here. I honestly think they are trying to be as slow as possible so that people will just leave. In 5 minutes, there is a queue of 10-20 people because of how purposely slow they are to piss people off. Staff will purposely slow down, pretending to do things for other people so they can avoid helping people.
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