Madhavan Chandran
The cakes and bread are very sweet nowadays at this outlet. Could you please check why?
🛍️ Parking Fees / Carpark Information - Learn More
Shop Reviews
See what customers are saying about our shops at Punggol Coast
3.4 out of 5
3001 reviews
Ling Wei
If you don’t buy high-end birthday cakes, Swee Heng will only give you one free candle and charge you 30 cents per additional candle. I bought this cake with other cheesecakes (overall price not cheap), and received no free additional candles. I will think twice about visiting any Swee Heng again.
Ai
This relatively new outlet has a great selection of baked goods and other products that you might not find in their other outlets. Their items with cream cheese are my favourite. Recently, however, I've been seeing some flies hovering around and settling onto the food that is not in plastic packaging. I hope the management will look into this matter and get rid of the flies.
Poh Tiong Siu
Poor management, poor service. No margarine available in this outlet for the past month, the reason given being that this is a small outlet. But white bread and kaya are available all the time. I think the margarine is a control item.
Nian Tan
The cashier should be more attentive. The sign for queuing should be made clearer to customers. I still have to remind her that the aunty cut the queue!
Mandy
Much more expensive than other Swee Heng outlets.
John Ang
The staff there are quite rude, and the way they arrange their parcels is so messy and untidy. They also don't even have a separate queue for parcel collection, resulting in a very long queue.
Zhen Ken
Here's an edited version: It seems they now have a separate queue for parcels, but all the other people coming in for device consultations queue there anyway. They also never manage to enforce the separation, so now there's an extra queue for collection. Everything is still slow, though, because of all the people asking dumb questions, while I can literally see my parcel (I waited 30 minutes for one parcel!). This is very poor management, and it's been going on for so long with them doing nothing much about it.
Charlene Tan
Do not collect Shopee parcels here. I honestly think they are trying to be as slow as possible so that people will just leave. In 5 minutes, there is a queue of 10-20 people because of how purposely slow they are to piss people off. Staff will purposely slow down, pretending to do things for other people so they can avoid helping people.
Jian-Hong He
New resident in the North area, so I picked this place as a Shopee collection point. After reading the reviews, I was mentally prepared for bad service. Surprisingly, I collected my parcels twice today and I didn't face any issues. At 11:30 AM, there was no queue, so I immediately got my parcel. At 5:30 PM, there was a queue, but I saw at least 6 staff working, so I got my parcel within 10 minutes. So, I'm guessing feedback was taken and they are doing something about it.
Share Your Experience
Visit any shop page to leave a review and share your experience with other shoppers.
Browse Shops