Shop Reviews

"The Chinese man was very patient when I bought Turbo Attax 2021 cards. I was very happy with his good attitude."

One of the staff, a middle-aged Chinese man wearing spectacles, is extremely rude. I have had a few encounters with him. The tone of his voice is unpleasant, and he throws the items we purchased. The customer service is VERY, VERY, VERY poor, and this is unacceptable.

"The staff is very friendly and hardworking. The goods are always well-stocked and neat."

I've been here once and met a rude, I think, Indian lady. When I was filling up a drink, I filled it a bit too much, and she asked me to put it in a bag while sighing. It wasn't the best experience, but the other workers are usually polite and very helpful.

There were a lot of flies in the display case on the food.

I am a resident of Canberra and would like to compliment this Breadtalk outlet in Canberra. Due to our household needs, we've made purchases from Breadtalk Canberra almost every day for the last 5+ years. Staff Rong and Vi have been very friendly and warm in assisting us with our purchases. Whenever there are new products in the store, they promptly introduce them to us. Compared to other Breadtalk outlets and nearby bakeries, we much prefer to make our purchases at the Canberra outlet. We've noticed that the Canberra team maintains the store very well: the store is bright and always sparkling clean, the trays and tongs are always clean, the breads are neatly displayed and constantly well replenished, and the quality and appearance of the breads are always uniform, appealing, fresh, and well-baked. Service is also fast and highly efficient at the counter; they even take extra care and effort to pack our purchases gently and nicely instead of rushing. Staff and even your chefs are always very approachable, smiling, and welcoming. It's very nice to see them working as a team (regardless of their positions), helping each other out, especially when the store gets busy. I hope this Google review reaches headquarters and that credit goes where it's due. Please keep up the good job, and may other outlets take reference from them in maintaining the high quality and service standards of Breadtalk.

Edited review: "Variety of choices~ now with cute and attractive ideas."

BreadTalk in Canberra Plaza. The taste and quality are great, but the price has been slowly rising.

The BreadTalk outlet is the usual one, found almost everywhere. I recently bought some scones, and while the raisin ones were good, avoid the cheese scones, as they were very dry and inedible. The service, however, was excellent.

Just bought some bread from BreadTalk, Canberra Plaza. The staff told me I needed to pay 10 cents for a plastic bag. OMG, when I buy bread, I surely need a bag; otherwise, how can I carry it? So, when the "recycle and reduce plastic bag use" campaign started, the companies just took the chance to reduce their costs and make more profits. 😒🙄