Shop Reviews

The cashier was too slow, stuck with one customer for more than 5 minutes; it was ridiculous. I walked away without buying anything.

"This Guardian has really nice and friendly service! They have a lot of items, making it easy for customers to find what they need. All the staff are really good 👍…"

Terrible. The pharmacist was late for work, arriving at 8:08 PM, which caused a queue of people to wait for him. There is always no pharmacist. The counter is useless.

Poor staff and management. When I buy things there at night, I am not provided with a receipt. Furthermore, employees chit-chat too casually and loudly with each other within the 7-Eleven store, disregarding whether they are serving someone at the cashier. I brought an item priced at $1.80 to the cashier, but the cashier asked for $2.20, even after I mentioned it was labeled $1.80. He gave me excuses like the price I saw ($1.80) was for a set purchase alongside a meal, or some sort of nonsense, which I didn't bother arguing about for 40 cents. Overall, I do not recommend patronizing this store. I'd rather walk a bit further to the nearby 24-hour Sheng Siong supermarket. I gave it enough chances and won't patronize it again.

The Indian lady, who appeared to be in her late 50s, was very rude. I hope management will address this. While in the queue, I asked if I could pay with paywave, and she ignored me. I waited until she finished assisting another customer, but she continued to ignore me. I asked again, and she replied in a loud voice, "Can't you wait? You are disturbing me." She could have simply replied with a yes or no; that's all that was needed. It was ridiculous.

"Rude cashier. I've visited this 7-Eleven a few times before, but I recently encountered a very rude cashier. When I was filling a Slurpee cup, the lid exploded (likely due to the gas) and a little bit of Slurpee landed on my shirt. I was going to ask the staff for some tissues to clean up the mess when the cashier raised her voice and said, "What am I going to do about it?" The situation could have been handled much better."

"One of the staff, a middle-aged Chinese man wearing spectacles, is extremely rude. I have had a few encounters with him; his voice is unpleasant, and he throws the items we purchased. The customer service is very poor, and this is unacceptable."

"The staff is very friendly and hardworking. The goods are always well-stocked and neatly arranged."

I've been here once and met a rude Indian lady, I think. When I was filling a drink, I filled it a bit too much, and she asked me to put it in a bag while sighing. It wasn't the best experience, but the other workers are usually polite and very helpful.

"The Chinese man was very patient when I bought Turbo Attax 2021 cards. I was very happy with his good attitude."