Shop Reviews

Ordered hot Milo in my takeout meals. Living just two minutes away, I was home quickly. When I opened the order, I received coffee with milk instead of Milo, and my black coffee was only half a cup. Both drinks were not hot, but lukewarm. Disappointed.

"This was a very frustrating experience at a fast-food restaurant. We waited 35 minutes for our meal. Orders placed after ours were served, and the numbers jumped from 24xx to 26xx. When we checked on our order, the waitress was quite impatient. After asking a third time, she told us it would be another 15 minutes. We then asked about the specific item that was taking so long, and she went back and brought out our order in 1 minute. We wondered why they wouldn't admit to the disordered serving and the mistake..."

Hi Nadia and team, My child had a wonderful experience at their recent birthday party at your establishment. The event was nothing short of extraordinary, and I want to commend your team for their exceptional service. First and foremost, the prompt and efficient food service was truly commendable. It ensured that all the kids had a great time without any delays. The food quality was excellent, and everyone enjoyed the meal. What made the day even more special was the clean and inviting atmosphere at your venue, which provided a safe and hygienic environment for the kids. The proximity of the playground added to the excitement, allowing the children to have even more fun. I must share that when I was a child, hosting a birthday party at McDonald’s was a dream beyond our means. Now, as a parent, I am thrilled to be able to provide my child with the opportunity to create cherished memories at McDonald’s. Your affordable and delightful party packages have made it possible for us to give our child the childhood experiences we always wished for. McDonald’s holds a special place in our hearts, and your commitment to creating a memorable birthday celebration for our child has deepened our appreciation for your brand. Thank you for helping us make our child’s day truly special and for enabling us to create lasting memories of joy and laughter. With warm regards and immense gratitude, Father of child on 7/10 (3:30 pm slot)

I waited 35 minutes for my takeout order during the dinner rush. With the increase in residents and families in Canberra, this branch has been struggling to cope with the surge in demand and the number of orders. This is not the fault of the staff, as it was clear they were highly professional in their service but were simply overwhelmed. I would highly encourage McDonald’s Singapore HQ to review the capacity load of this branch and consider increasing its ability to cater to the rising number of orders.

"Kudos to Nadiah and Team! I wanted to express my deepest appreciation for the exceptional service you provided during my child’s recent birthday party at McDonald’s Canberra Plaza. From start to finish, your dedication and professionalism made the event a resounding success. Right from the initial booking process, you were incredibly prompt and accommodating, making the venue selection effortless. Your reputation for hosting fantastic kids’ parties certainly preceded you, and I'm delighted to say that you exceeded our expectations. Throughout the event, your team demonstrated exceptional teamwork and efficiency. The food was served promptly to the children, and the quality was top-notch. The magician was a hit, and your willingness to accommodate our specific requests made the day truly special. Moreover, the venue was impeccably clean upon our arrival, creating a welcoming and hygienic environment for our celebration. In sum, you and your team at McDonald’s Canberra Plaza went above and beyond to ensure that our child’s party was a memorable and joyful experience for everyone involved. Your commitment to excellence is truly commendable, and I can’t thank you enough for making our celebration an absolute delight. With heartfelt gratitude, V"

Terrible. The pharmacist was late for work, arriving at 8:08 PM, which caused a queue of people to wait for him. There is always no pharmacist. The counter is useless.

"Swift and easy collection process for "Click & Collect" at this outlet. The cashier was friendly too. Thanks!"

"What's the point of having a pharmacy when the pharmacist is never around?!"

"This Guardian has really nice and friendly service! They have a lot of items, making it easy for customers to find what they need. All the staff are really good 👍…"

The cashier was too slow, stuck with one customer for more than 5 minutes; it was ridiculous. I walked away without buying anything.