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Shop Reviews

See what customers are saying about our shops at Punggol Coast

3.4 out of 5

3001 reviews

Ryan Chan Ryan Chan

Had a PCR test required for overseas travel at Myswab Chinatown, and I would highly recommend. Took the test at 9 am and received the results at 3 pm the same day.

Alan Chua Alan Chua

Totally recommend this clinic. I met the doctor, and he helped me with my stomach indigestion issues. I recovered after visiting him. I will recommend.

Trevor Wong Trevor Wong

The doctor was detailed and ensured that I understood my illness and how to better manage it. Clinic staff was also very polite. Would highly recommend this clinic!

Morgan Sim Morgan Sim

On December 6th, the line kept cutting off while I was calling. I then went down to make a PET-ART appointment and was asked to WhatsApp. (Couldn't even make an appointment on the spot)... Today, December 9th, there's totally no news on my WhatsApp request. So please don't present a standard SOP stating "as soon as possible" if you really can't cope with it, and don't base it on your mood to serve the poor patient! Regards!

Chong Den Den Chong Den Den

Here's an edited version: "Treatment, consultation, and care seem intended to manipulate your pocket. Medical advice is just for show. There are many other doctors in the area. I recommend them only for desperate visits. Otherwise, Heartland doctors are not recommended at all."

Kenny Lee Kenny Lee

Usually quiet and has no waiting time. But the doctor was incompetent. Didn't seem interested in knowing more about the symptoms and was impatient. Prescribed medication that does not work.

Alan Lim Alan Lim

I had a travel swab test. Great service, fast response, and the frontline staff showed a proactive and excellent attitude, which is often lacking in many clinics.

Kevin Wong Kevin Wong

Truly Excellent service from the team at MyDoctor@Canberra and Dr. Chong Jia An with the pre-departure RT-PCR tests for my family and me. Top marks for flexibility and customer service! 👍👍

Kwok Meng Ng Kwok Meng Ng

Went for a Covid-19 swab test. The receptionist was a bit strict, but understandably so due to current Covid-19 rules and cases. The doctor was knowledgeable and friendly. All procedures were well explained before conducting them. Recommended.

Lek Lek

I went for an ART swab. The doctor did not wear any PPE other than gloves and a face mask. After the swab, he placed my ART kit beside the previous patient's ART kit. There was hardly any communication between the doctor and me. While perhaps the doctor will mentally remember which kit belongs to which patient, and perhaps he feels that his PPE is sufficient, it does not appear to follow best practices.

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