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Rating Summary

1.2

42 reviews

5
81%
4
86%
3
90%
2
95%
1
100%

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Reviews for IN-TOUCH TELESHOP

Charmaine Lee

Charmaine Lee

1

"Do not collect Shopee parcels here. I honestly think they are trying to be as slow as possible so people will just leave. In five minutes, there's a queue of 10-20 people because of how purposely slow they are, which is frustrating. Staff will purposely slow down, pretending to do things for other people to avoid helping others."

Eileen Teo

Eileen Teo

1

"I would not recommend collecting Shopee parcels here. Just spend the extra money for home delivery. The staff here seem unhelpful. I know it's not their main business, but I don't think they should be collecting commission from Shopee if they're unwilling to assist."

Creighton Tan

Creighton Tan

1

"A warning to all: Do not choose this as a service point for Shopee collection. The queue is very long, and you must wait a long time. This long queue makes it nonsensical to choose this location. Unless they have a separate counter for delivery collection, I won't consider using this location again."

慧仪

慧仪

1

"There's no separate counter for parcel collection. Staff are very chatty, but this can cause delays. I waited nearly an hour for one parcel collection. 😤"

Skyler Tan

Skyler Tan

1

Avoid doing business with this shop. They are especially dishonest regarding payments or purchases.

June Lee

June Lee

1

The staff at work have a bad attitude. There are no procedures for handling things. If you want to pick up a package, you must leave it there. It's a waste of time. Basic courtesy isn't respected!

Jonathan Tan

Jonathan Tan

1

The staff there are quite rude, and the way they arrange their parcels is messy and untidy. They don't even have a separate queue for parcel collection, which results in a very long queue.

Zen Kai

Zen Kai

1

It seems they have a separate queue for parcels now, but everyone else coming in for device consultations still queues. They also never manage the separation effectively. There's now an extra queue for collections, but everything is slow because of all the people asking questions. While waiting, I could literally see my parcel (a 30-minute wait for one parcel, by the way). The management is very poor, and this has been going on for so long without much improvement.

Charmaine Lee

Charmaine Lee

1

Do not collect Shopee parcels here. I honestly think they try to be as slow as possible so people will just leave. In five minutes, there's a queue of 10-20 people because of how purposefully slow they are, which is frustrating. Staff will purposely slow down, pretending to do things for other people to avoid helping customers.

Eileen Teo

Eileen Teo

1

I would not recommend collecting Shopee parcels here; just spend the extra money for home delivery. The staff here seem unhelpful. I know it’s not their main business, but I don’t think they should collect commission from Shopee if they aren't going to provide any assistance.