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Rating Summary

1.2

42 reviews

5
81%
4
86%
3
90%
2
95%
1
100%

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Reviews for IN-TOUCH TELESHOP

Zhen Ken

Zhen Ken

1

Here's an edited version: It seems they now have a separate queue for parcels, but all the other people coming in for device consultations queue there anyway. They also never manage to enforce the separation, so now there's an extra queue for collection. Everything is still slow, though, because of all the people asking dumb questions, while I can literally see my parcel (I waited 30 minutes for one parcel!). This is very poor management, and it's been going on for so long with them doing nothing much about it.

Jun Ng

Jun Ng

1

The staff have a bad attitude. There is no procedure at all for handling things. If you want to pick up a package, you must leave it here. It is a waste of time. Basic courtesy is not respected!

Kiat Tat Tan

Kiat Tat Tan

1

A warning to all: Do not choose this as a service point for Shopee collection. The queues are extremely long, requiring a very long wait. A queue this long does not make sense for choosing this location at all. Unless they have a separate counter for delivery collection, I won't consider coming here again.

Jian-Hong He

Jian-Hong He

5

New resident in the North area, so I picked this place as a Shopee collection point. After reading the reviews, I was mentally prepared for bad service. Surprisingly, I collected my parcels twice today and I didn't face any issues. At 11:30 AM, there was no queue, so I immediately got my parcel. At 5:30 PM, there was a queue, but I saw at least 6 staff working, so I got my parcel within 10 minutes. So, I'm guessing feedback was taken and they are doing something about it.

Ho Yee

Ho Yee

1

No separate counter for parcel collection; staff were busy chatting, yet told customers to queue and wait. Waited nearly 1 hour for one parcel collection. 😤

Charlene Tan

Charlene Tan

1

Do not collect Shopee parcels here. I honestly think they are trying to be as slow as possible so that people will just leave. In 5 minutes, there is a queue of 10-20 people because of how purposely slow they are to piss people off. Staff will purposely slow down, pretending to do things for other people so they can avoid helping people.

Kai L

Kai L

1

Never deal with this shop! Especially regarding payments or purchases. Very dishonest!

Aileen Koh

Aileen Koh

1

I would not recommend collecting Shopee parcels here. Just spend the extra money for home delivery. The staff here cannot be bothered. I know that it’s not their main business, but I don’t think they should be collecting commission from Shopee if they’re not even going to help.

June Lee

June Lee

1

The staff at work have a bad attitude. There are no procedures for handling things. If you want to pick up a package, you must leave it there. It's a waste of time. Basic courtesy isn't respected!

Charmaine Lee

Charmaine Lee

1

"Do not collect Shopee parcels here. I honestly think they are trying to be as slow as possible so people will just leave. In five minutes, there's a queue of 10-20 people because of how purposely slow they are, which is frustrating. Staff will purposely slow down, pretending to do things for other people to avoid helping others."