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Rating Summary

1.2

42 reviews

5
81%
4
86%
3
90%
2
95%
1
100%

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Reviews for IN-TOUCH TELESHOP

Jonathan Tan

Jonathan Tan

1

The staff there are quite rude, and the way they arrange their parcels is messy and untidy. They don't even have a separate queue for parcel collection, which results in a very long queue.

Zen Kai

Zen Kai

1

They seem to have a separate queue for parcels now, but everyone else coming in for device consultations still queues. They also don't manage the separation effectively, so there's an extra queue for collections, which is slow because of all the people asking questions. Meanwhile, I can literally see my parcel (and have waited 30 minutes for it). Very poor management, and this has been going on for a long time without much improvement.

Charmaine Lee

Charmaine Lee

1

"Do not collect Shopee parcels here. I honestly think they are trying to be as slow as possible so people will just leave. In five minutes, there's a queue of 10-20 people because of how purposely slow they are, which is frustrating. Staff will purposely slow down, pretending to do things for other people to avoid helping others."

Eileen Teo

Eileen Teo

1

"I would not recommend collecting Shopee parcels here. Just spend the extra money for home delivery. The staff here seem unhelpful. I know it's not their main business, but I don't think they should be collecting commission from Shopee if they're unwilling to assist."

慧仪

慧仪

1

"There's no separate counter for parcel collection. Staff are very chatty, but this can cause delays. I waited nearly an hour for one parcel collection. 😤"

June Lee

June Lee

1

The staff at work have a bad attitude. There are no procedures for handling things. If you want to pick up a package, you must leave it there. It's a waste of time. Basic courtesy isn't respected!

Zen Kai

Zen Kai

1

It seems they have a separate queue for parcels now, but everyone else coming in for device consultations still queues. They also never manage the separation effectively. There's now an extra queue for collections, but everything is slow because of all the people asking questions. While waiting, I could literally see my parcel (a 30-minute wait for one parcel, by the way). The management is very poor, and this has been going on for so long without much improvement.

June Lee

June Lee

1

The staff at work have a bad attitude. There are no procedures for handling things. If you need to pick up a package, you must leave it there. It's a waste of time. Basic courtesy isn't respected.

Skyler Tan

Skyler Tan

1

Avoid dealing with this shop, especially when it comes to paying or purchasing anything. They are very dishonest.

慧仪

慧仪

1

There's no separate counter for parcel collection. The staff chat freely, but ask you to queue and wait. I waited nearly an hour for one parcel.