Reviews for KFC at Canberra Plaza

Jian Xing

July 13, 2025

4

Small but comfy and not overcrowded. Friendly staff, Shakira.

Marina Rina

July 13, 2025

5

Recently, I visited KFC. The outlet was newly renovated, the ambience was good, and the food was very hot.

Fazli Hashim

July 13, 2025

5

Very pleasant dine-in experience in the newly renovated KFC at Canberra Plaza.

Matt Andrew Eng

July 13, 2025

2

Food is good. Service staff are acco**mm**odating and welcoming.

Kai Jie Lee

July 13, 2025

1

Worst KFC outlet ever. Don't ever order delivery from them. They are often over an hour late, deliver missing items, cold food, overcooked food, or are a no-show. Order at your own risk.

Junhao Lee

July 13, 2025

1

I can't recall ever giving a 1-star rating, but I think the customer service center really deserves it. I have to include this feedback here, as I ordered my takeaway from this location. Why hire someone to reply when their replies are the same as auto-generated ones? None of my feedback was addressed. Why have a tracker system if it's not updated and accurate? I had collected my food, but the tracker was still showing 'preparing' (see picture). I trusted the KFC tracker and waited for about 25 minutes for nothing. I know this because the receipt stated it was served at 1:30 PM. The picture was taken at 2:09 PM, and the tracker was still showing 'preparing'. Disappointed with the tracker!