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Rating Summary

3.5

127 reviews

5
98%
4
100%
3
98%
2
97%
1
95%

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Reviews for KFC

Leona

Leona

1

Update: It took 35 minutes to collect an order consisting of a platter and a porridge. The kiosk always runs out of receipt and order paper, and anyone can go to the counter to collect food. Out of 5 times I went, this issue occurred 4 times. When I informed them that there was no more paper, they simply acknowledged that they were busy. KFC needs to re-examine their staff management and SOPs; it seems like they are very understaffed or working inefficiently.

Jay A

Jay A

3

So sad, the chicken wing portion was smaller than my palm, which is already considered small, but at least today the cheese fries were nice.

Sasha Ng

Sasha Ng

1

Edited review: "This place seriously needs a fresh start. Orders are always delayed, and we have to wait for a long time. A few times, items were also missing. Horrible."

Divyaswita Divyaswita

Divyaswita Divyaswita

5

I tried the Double Down recently. The chicken was juicy and spicy with Maggie stuffing, and I enjoyed it.

Sa'ad Aziz S M

Sa'ad Aziz S M

3

It will be much better when the entrance is reopened. Due to this dreaded COVID-19, the entrance was shut. Otherwise, it's located in a cosy corner of the place. It's peaceful to dine during non-peak hours. There are enough seats to house about 20+ diners if full capacity is allowed.

Wong Chee Leong

Wong Chee Leong

3

I really liked the cereal chicken; the cereal itself was particularly good. In fact, their coleslaw and mashed potato are a must-buy for every visit. It has evolved tremendously, from serving with cutlery (e.g., plates, forks, spoons, and bottled ketchup/chilli) to now using automatic kiosks. Let's hope this brand continues to thrive, as we see more and more foreign competitors approaching aggressively (Texas Chicken, Popeyes, Jollibee, 4Fingers, and Korean Fried Chicken).

Lijun Lim

Lijun Lim

1

A staff member named Helen was rude and had an attitude. She was an older person who wanted to take charge of customers' requests. I see so many bad reviews here, and I can understand why. The best part is that my feedback to KFC HQ received no response. Power... They don't deserve even 1 star.

Kristine Kay Kalam

Kristine Kay Kalam

5

Here's the edited review: "All staff are accommodating, service was good, and foods were served hot and tasty. The place was clean."

Monica Dadi

Monica Dadi

5

I love the chicken, fresh and still hot. Good job!

Afiqah Jailan

Afiqah Jailan

5

The staff are friendly to me every time I go there to buy food.