Craving a quick and satisfying meal? Head to McDonald's Canberra Plaza, your go-to destination for classic fast-food favorites. Located conveniently within Canberra Plaza, we offer a wide range of delicious options for every taste. Enjoy your meal dine-in, grab it to go, or take advantage of our convenient no-contact delivery service.
Indulge in iconic menu items like the Big Mac, McSpicy, and world-famous fries, or explore our breakfast selections to kickstart your day. Don't forget to treat yourself to McCafé beverages and desserts for a sweet finish.
Families will love our indoor play area, providing a fun and engaging space for children to enjoy while you relax and savor your meal. With a focus on quality ingredients and efficient service, McDonald's Canberra Plaza is the perfect choice for a quick lunch, a family dinner, or a delightful treat. Contact us at 6683 9116 or visit our website for the latest menu and promotions. Experience the taste of McDonald's today!
I have to acknowledge that the service and staff here get the job done well 8 out of 10 times. However, my order today, on April 13th, really left me disappointed. I ordered breakfast through the mobile app around 10:30 AM. When I went to collect my order, they said they were out of hash browns. Weekend breakfast is served until 12:00 PM, and it wasn't even close to that time, yet they had already run out of hash browns?! This was a gross oversight by the management team. I don't know whether to blame the manager or the supplier, but surely you need to have a surplus for an item as popular as your hash browns, especially on a Sunday when more people are ordering. Severely disappointed; you guys need to do better.
Kyo Dao
The orders always take a very long time, regardless of how busy the restaurant is. Furthermore, there's always a mistake with my takeout orders. I ordered through the mobile app, did some shopping at NTUC, and when I returned, my food wasn't ready. So, I went for a walk and came back for my order.
I ordered a McGriddles Stack, which should have come with two sausage patties and bacon. However, I received a normal Mcgriddle Sausage. The Milo was even more diluted than usual, and I had ordered it without ice because it's always diluted. This wasn't the first time my order has been packed incorrectly, and especially when you're hungry, you can't walk all the way back to exchange it. Nor do you have the time to unpack everything in front of them to check the order. It makes no sense that these staff members are getting paid to pack our orders. I hope that every staff member can double-check orders before handing them over. I don't mind waiting; I just want my order to be correct.
Mr. Sakti
I waited nearly 45 minutes for my food at Canberra McDonald’s, which is unacceptable for a fast-food restaurant. The workers, despite being overwhelmed, were professional and hardworking. I even witnessed a staff member being shouted at, which was heartbreaking to see.
The real issue here lies with management. It’s clear they’ve failed to address the inefficiencies, leaving the staff to bear the brunt of customer frustration. Shame on the management for not stepping up to fix this and for letting their workers take the fall.
Nurul Adli
Ordered hot Milo in meals for takeout. Living just two minutes away, I was home quickly. When I opened the order, I received coffee with milk instead of Milo, and my black coffee was only half a cup. Both drinks were not even hot, just lukewarm. Disappointed.
Sze Yong Tan
"This was a very frustrating experience at a fast-food restaurant. We waited 35 minutes for our meal. Orders placed after ours were served, and the numbers jumped from 24xx to 26xx. When we checked on our order, the waitress was quite impatient. After asking a third time, she told us it would be another 15 minutes. We then asked about the specific item that was taking so long, and she went back and brought out our order in 1 minute. We wondered why they wouldn't admit to the disordered serving and the mistake..."
Positive Reviews
VB Prasad
"Kudos to Nadiah and Team!
I wanted to express my deepest appreciation for the exceptional service you provided during my child’s recent birthday party at McDonald’s Canberra Plaza. From start to finish, your dedication and professionalism made the event a resounding success.
Right from the initial booking process, you were incredibly prompt and accommodating, making the venue selection effortless. Your reputation for hosting fantastic kids’ parties certainly preceded you, and I'm delighted to say that you exceeded our high expectations.
Throughout the event, your team demonstrated exceptional teamwork and efficiency. The food was served punctually to the children, and the quality was top-notch. The magician was a hit, and your willingness to accommodate our specific requests made the day truly special.
Moreover, the venue was impeccably clean upon our arrival, creating a welcoming and hygienic environment for our celebration.
In sum, you and your team at McDonald’s Canberra Plaza went above and beyond to ensure that our child’s party was a memorable and joyful experience for everyone involved. Your commitment to excellence is truly commendable, and I can’t thank you enough for making our celebration an absolute delight.
With heartfelt gratitude,
V"
Christine Ng
"Two pieces of feedback from me today, October 12, 2024:
I ordered a burger. The first time I've been served a cup of warm water to go with my fish burger. That's a plus.
The staff never asked if I have the McDonald's app to accrue points. Never. Consequently, I always forget to collect points at this branch. That's a negative."
Ser Han
Hi Nadia and team,
It was a wonderful experience my child had during their recent birthday party at your establishment. The event was nothing short of extraordinary, and I want to commend your team for their exceptional service.
First and foremost, the prompt and efficient service in serving the food was truly commendable. It ensured that all the kids had a great time without any delays. The food quality was excellent, and everyone enjoyed the meal.
What made the day even more special was the clean and inviting atmosphere at your venue, which provided a safe and hygienic environment for the kids to enjoy. The proximity of the playground added to the excitement, allowing the children to have even more fun.
I must share that when I was a child, hosting a birthday party at McDonald’s was a dream beyond our means. Now, as a parent, I am thrilled to be able to provide my child with the opportunity to create cherished memories at McDonald’s. Your affordable and delightful party packages have made it possible for us to give our child the childhood experiences we always wished for.
McDonald’s holds a special place in our hearts, and your commitment to creating a memorable birthday celebration for our child has deepened our appreciation for your brand. Thank you for helping us make our child’s day truly special and for enabling us to create lasting memories of joy and laughter.
With warm regards and immense gratitude,
Father of child on 7/10 (3:30 pm slot)
Christine Ang
Two points of feedback from me today, October 12, 2024:
I ordered a burger. For the first time, I was served a cup of warm water to go with my fish burger. That's a plus.
The staff never asked if I have the McDonald's app to collect points. Never. Because of this, I always forget to collect points at this branch. That's a negative.
Ser Han
Hi Nadia and team,
It was a wonderful experience my child had during their recent birthday party at your establishment. The event was nothing short of extraordinary, and I want to commend your team for their exceptional service.
First and foremost, the prompt and efficient service in serving the food was truly commendable. It ensured that all the kids had a great time without any delays. The quality of the food was excellent, and everyone enjoyed the meal.
What made the day even more special was the clean and inviting atmosphere at your venue, which provided a safe and hygienic environment for the kids to enjoy. The proximity of the playground added to the excitement, allowing the children to have even more fun.
I must share that when I was a child, hosting a birthday party at McDonald’s was a dream beyond our means. Now, as a parent, I am thrilled to be able to provide my child with the opportunity to create cherished memories at McDonald’s. Your affordable and delightful party packages have made it possible for us to give our child the childhood experiences we always wished for.
McDonald’s holds a special place in our hearts, and your commitment to creating a memorable birthday celebration for our child has deepened our appreciation for your brand. Thank you for helping us make our child’s day truly special and for enabling us to create lasting memories of joy and laughter.
With warm regards and immense gratitude,
Father of child on 7/10 (3:30 PM slot)
