Wonderful experience with MyDoctor. I did my health screening in the clinic. The doctor is very professional and friendly. He patiently explained my health report in a detailed and clear manner, making it very easy to understand. Furthermore, the staff in the clinic are very friendly and attentive, putting me at ease. Highly recommended! 👍👍👍
Soo Kim Bee
5
I had a bout of food poisoning and visited this clinic for the first time today. The reception staff were friendly and attentive. Paperwork was processed very quickly. Dr. Chong was very professional. He answered all my questions and concerns in a friendly and patient manner. Will definitely come here if I am ever sick again. Highly recommend this clinic. 😊😊😊👍
Adriel
5
Excellent service. Came here to take a Pre-Departure ART Test. Very friendly receptionist and the process was seamless. Doctor was professional, friendly and good at explaining the whole procedure, completely stripped away my anxiety. The whole thing took less than 20 minutes to complete, and I was sent the results in less than 30 minutes. After receiving them, you can also go to get a hard copy. Would highly recommend this place!
Kyle Toh
5
Got my pre-departure PCR done here. Staff was very friendly and accommodating (needed to book a later appointment time to fit into our transit flight schedule). The swab test was administered very quickly and professionally.
Lim Li
5
The receptionist was friendly from the registration process to the end, even though she sounded a little hostile at the very beginning when she had to tell everyone strutting in that they couldn't come in. (COVID regulations meant most people had to wait outside the clinic.) I presume it's because she was just busy.
Doctor Chong, who attended to me, is a very friendly doctor who seems passionate about what he does. He is diligent and prompt with his follow-up and patiently explains anything you may not understand.
Anka Ho
5
Here's the edited review:
"Very good experience with MyDoc at Canberra. The counter staff were friendly and professional. Before visiting, I WhatsApped them to check on opening hours, and they were responsive. Dr Chong is friendly, professional, and knowledgeable, and gave good advice on which medications could or could not be claimed under GE. Trusted clinic! (My visit was on 05-Sep-2022 evening.)"
Edwin So
5
Brought both my parents-in-law to do their Lasting Power of Attorney (LPA). The clinic has fixed slots for LPA appointments, but offers very good prices. However, I was really impressed by Dr. Chong's service. He explained the LPA terms in Mandarin and took pains to ensure the donor understood the implications. Then he repeated the process for the other person to ensure they too understood the implications. I thought that was very thorough and professional. Would recommend to anyone considering an LPA to do it here with Dr. Chong. Thumbs up!
Muhammad Yasin
5
Here's the edited review:
"My Doctor@Canberra really impressed me with the staff's attitude. They explained things clearly, with politeness and a good voice tone. I saw the counter staff explaining to a foreigner, giving advice. Thank you for making my first visit a good one."
Zhen Tan
1
Registered online for NIR registration. Sent WhatsApp messages to the number indicated on the website, but received zero response. Even after sending multiple messages to inquire, there was still no reply. Called the Canberra outlet and was advised by the lady who said this is done by the back office, and she doesn't have their number. So, this clinic does not communicate with other outlets or departments. The conversation with the lady who answered the phone was like going to the wet market buying vegetables. Terrible experience. Not professional at all.
Kai Chin
5
Receptionists and Dr Chong are all super friendly! The clinic is located at the highest level, opposite the water play area (you'll need to walk out of the mall). Highly recommend visiting this clinic! :)