Unhelpful service staff refused to advise or provide any service whatsoever. Had to cut the brochure myself and realised the margins were not aligned. The staff refused to do anything. A waste of money.
Stephanie Ng
1
I usually don't leave comments at all, but this was a really agonising, traumatic, and distressing experience with Rachel, the Supervisor from Canberra Plaza. I never once raised my voice at her. She raised her voice at me because she didn't know how to print the paper the same way her colleague managed to set the printer settings and print for me the other time. Her answer to me was that she isn't technical, and she wanted to charge me for the two papers she printed that were her error. I suggest you don't go there.
Dian Ke Qi
1
Very poor experience with the salesgirl. Very emotionless and soulless. Even the game's NPC has more emotions and better interaction than her.
Dhivya Chandrasekaran
5
The work was very neat and clean. The first print cost $1.50, and each additional print was 50 cents. For example, they charged $2.50 for 3 pages.
Wee Keat Yu Neo
1
Took a passport photo from them. First of all, it's very, very expensive. Not sure if $15 for 6 photos is a normal price. Secondly, the editing was so, so horrible that my face looks like a cartoon. I asked for an unedited photo, but according to protocol, they couldn't. I'm not a fussy person, but if you do the editing until it looks so fake, that's an issue already. The edited photo looks so fake that my forehead and cheeks are different colors. Really not recommended.
Ng Swee Tian
1
Staff very rude and unfriendly. She spoke inaudibly, as if mumbling, and I couldn't even hear what she wanted to say. When I asked her again, she gave me a dirty look. The photo-taking skills were awful; the pictures were very ugly and dark. They insisted on a 30-minute wait before collection. I mean, the pictures didn't even seem to require that much editing time (since they were already so ugly). I will not come again.
Lin Yichen
1
The staff was nice when taking the photo, but when they showed it, it was on the small camera screen. I couldn't see the details of my eyes. When I called them to check if I could retake the photo, the staff told me they could not retake it unless the photo is rejected by the government and they need a letter to prove it. Very poor experience. I will not recommend it to anyone.
Jonathan Kwek
1
Do not take passport or ID photographs here at the Canberra Plaza outlet. The images are terrible; the lighting setup is a joke. It was a total waste of $16. Seriously, just don't.
Kathryn Miao
1
Too bad I only remember to read reviews after patronizing. True enough, their passport photo-taking and editing 'skills' are almost non-existent. And they charge $21 for this! The editing was unnatural, and the staff claimed they didn't have the original photo, even though the photo had just been taken the day before. What more can I say? Again, avoid at all costs, unless you can live with a terribly edited photo or have spare cash to retake it somewhere else. Don't bother.
Teo Chee
4
The service is pleasant and good; the product I’ve ordered came as expected and on time as the shopkeeper promised. (Accurate as of 27th September 2022)