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Rating Summary

1.3

27 reviews

5
70%
4
78%
3
85%
2
93%
1
100%

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Reviews for Unusual Express

You Jun Huang

You Jun Huang

1

"Very bad experience. I printed 24 R4 matte photos, and they all turned out overexposed. The staff simply said they print what was sent. If only a few of the photos were overexposed, I would accept it. But when all 24 were overexposed, something must be wrong. Expensive, lousy photo quality, and bad service. ☹️"

Kathryn Lim

Kathryn Lim

1

"Too bad I only remembered to read reviews after patronizing. True enough, the passport photo taking and editing ‘skills’ are almost non-existent. And they charged $21, too 😒🙄 The editing was unnatural, and staff claimed they didn’t have the original photo, even though the photo-taking was just done the day before. Okay, what can I say? Repeat: avoid at all cost, unless you can live with a terribly edited photo, or have spare cash to retake it somewhere else. Don’t bother."

Betty Tan

Betty Tan

4

Unpleasant experience at Northpoint... Reasons: I bought a photo frame for $18 plus, but it was dirty and the metal hook was rusty. The lady in charge was not friendly and told me to clean it myself. When I reached home, I cleaned it and discovered the hook was rusty. I then made a trip to Canberra to discuss the issue with Ms. Belle at Northpoint. She ultimately exchanged the photo frame without any issue. Many thanks to her for helping.

M. Mustaffa

M. Mustaffa

1

Printed one black and white page from a PDF file and photocopied one sheet, both sides. They charged me $2.

Jonathan Tan

Jonathan Tan

1

Do not take passport or ID photographs here at the Canberra Plaza outlet. The images are terrible, and the lighting setup is a joke. A total waste of $16. Seriously, just don’t.

林宇轩

林宇轩

1

The staff was nice when taking the photo, but when they showed it, it was on the small camera screen. I couldn't see the details of my eyes. When I called to ask if I could retake the photo, the staff said they couldn't retake it unless the photo was rejected by the government and they had a letter to prove it. Very poor experience. I will not recommend them to anyone.

Lim Hanrui

Lim Hanrui

1

"$16 for four passport photos is an exorbitant price, plus the service was super rude."