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Rating Summary

1.5

73 reviews

5
92%
4
95%
3
97%
2
100%
1
97%

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Reviews for Unusual Express

Ng Siu Tin

Ng Siu Tin

1

The staff was very rude and unfriendly. They mumbled, making it difficult to understand them. When I asked them to repeat themselves, they were unhelpful. The picture-taking skills were awful; the pictures were ugly and dark. They insisted it would take 30 minutes to collect them, and the pictures didn't even need that much time to edit (because they were ugly). I will not be coming back again.

M. Muthu

M. Muthu

1

"I printed one black and white document from a PDF file and photocopied one sheet, both sides. They charged me $2."

Betty Lim

Betty Lim

4

"Unpleasant experience at Northpoint... Reasons: I bought a photo frame for $18 plus, but it was dirty and the metal hook was rusty. The lady in charge wasn't friendly and told me to clean it myself. When I got home, I cleaned it and discovered the hook was still rusty. I made a trip to Canberra to explain the situation at Northpoint to Ms. Belle. She then exchanged the photo frame without any issue. Many thanks to her for her help."

Karen Ng

Karen Ng

1

"Too bad I only remembered to read reviews after visiting the business. The passport photo taking and editing 'skills' are almost non-existent, and they charge $21! 😒🙄 The editing was unnatural, and staff claimed they didn’t have the original photo, even though the photo was taken the day before. Okay, what can I say? Repeat: avoid at all cost, unless you can live with a terribly edited photo, or have spare cash to retake it elsewhere. Don't bother."

You Jun Hao

You Jun Hao

1

"Very bad experience. I printed 24 R4 matte photos, and they all turned out overexposed. The staff simply said they print what was sent. If only a few of the photos were overexposed, I would have accepted it. But when all 24 were overexposed, something must be wrong. Expensive, lousy photo quality, and bad service. 🙁"

Ng Si Ting

Ng Si Ting

1

The staff was very rude and unfriendly. They mumbled, making it impossible to understand them. When asked to repeat themselves, they became visibly annoyed. The photography skills were awful; the pictures were ugly and dark. They insisted it would take 30 minutes to collect the photos. Considering how ugly the pictures were, it didn't seem like they needed that much time to edit. I will not be coming back.

M. Muthu

M. Muthu

1

Printed one black and white page from a PDF file and photocopied one sheet, both sides. I was charged $2.

Jian Hong Tan

Jian Hong Tan

1

Do not take passport or ID photographs here at the Canberra Plaza outlet. The images are terrible, and the lighting setup is a joke. It was a total waste of $16. Seriously, just don’t.

林育贤

林育贤

1

The staff was nice when taking the photo, but when they showed it, it was on the small camera screen. I couldn't see the details of my eyes. When I called to ask if I could retake the photo, the staff said they couldn't retake it unless the photo was rejected by the government and they received a letter as proof. Very poor experience. I will not recommend them.

Lim Hanwei

Lim Hanwei

1

"$16 for four passport photos is an exorbitant price, and the service was rude."