Nordin M.
Nice, friendly doctor, but the counter staff need much improvement in their customer service.
Location: Level 2, Unit Number #02-14
Medical clinic located in Canberra Plaza
Medical clinic located in Canberra Plaza
**VIVA MEDICAL GROUP (CANBERRA PLAZA)**Based on 118 reviews
Out of 55 shops
Out of 13 general shops
Nordin M.
Nice, friendly doctor, but the counter staff need much improvement in their customer service.
Nazim Imran
This clinic purposely refuses to pick up the phone. The reason given is 'busy' when no patients are around.
Zane Oh
Doesn’t add value to the consultation. It’s a business more than a clinic that truly cares about its patients. Definitely recommend other options around the area.
Ray
Really bad service. Called to ask if registration is still open, and upon hearing no response, the call was abruptly ended.
Sky Boundless
Unreliable clinic. Called the clinic on a few occasions and never had anyone answer the call. What is the point of having a contact number? Thumbs down.
Min Rui
Lovely receptionists, and Dr. Ivan Tan was very friendly and explained the HPV vaccine well.
Christian Foo
The front desk is very accommodating, and Dr. Kang is approachable. They understand your needs. The clinic is strategically located.
Lina Xiang
I’d like to appreciate that your staff member, Aida, is very helpful, knowledgeable, and a friendly person. She helped me solve problems.
Nigel Lai
Here's the edited review: Very clean clinic. Friendly staff at the counter. Dr Tan is polite and assuring, and is attentive to my issues.
Salman Mohammad Said
Very helpful nurse (Aida) at the counter. Answered all my queries regarding vaccines and even followed up after my visit to the clinic.