This clinic purposely refuses to pick up the phone. The reason given is "busy" when no patients are around.
Wilson Wong Jin Tat
5
The counter staff are friendly, and Dr Ivan is nice and polite. Overall, great experience.
Angie Wang
5
There was less waiting time, and the staff was friendly.
Khor Li
5
Farah and Maz provide good service and answered my medical check-up enquiry. Thank you.
Tan Ian
5
Tried out this new clinic when feeling under the weather. I was thankful to the attentive doctor who helped with my issues.
Nathalie
5
Dr Ivan was professional and answered my questions patiently. He was understanding of my severe sore throat issue and gave advice as well. The price was very reasonable, too. I don't understand why another past reviewer said that this clinic is "out to chop you."
Yan Kai
3
Doctor Tan was detailed in his explanation; however, clinic staff were distracted by the payment. One of them claimed to have explained about the medication when clearly she only explained about the product I'm purchasing. When I asked about the medication, she insisted she had explained instead of just explaining. It was a turn-off, so I walked away, and she followed me, trying to explain herself. Nevertheless, they are not rude people. Thus, three stars.
Lim Liang Long
1
On April 20, when I came into the clinic, I noticed that the staff kept shaking her head and sighing because I saw there was a lineup. I informed the staff that I came to see the doctor because I had a fever and wanted to take an MC. The staff then responded, “So, you want to take an MC, lah?” I said, “Let the doctor check first.” After I went in, the doctor said, “Don’t ask my staff to give you an MC.” I was like, “?????” Was it my fault because I didn’t know how clinics work?
Nora Teo
1
The nurse was rude when I requested a stool because the air conditioning in the clinic was too cold for a sick child. She rudely brought a stool, saying it was her personal stool and that it was okay for her to stand while working. I saw four stools stacked up next to her, yet she claimed they did not have extra stools. Clearly, she has no empathy for unwell patients. 👎🏻👎🏻👎🏻👎🏻👎🏻
Reena Mohan
5
Here's the lightly edited review:
"I was looking for a clinic near my place and happened to stumble upon Viva. Everyone from the clinical assistants to the doctors was very nice to me. I didn't get their names, but the clinical assistant with a hijab and red hair is super warm and friendly! Dr. Ivan Tan is super nice and took his time to go over my concerns without passing judgment or rushing me. A lot of doctors elsewhere don't do this, and they often don't think your concerns are valid, but the doctors here really go over your symptoms and take you seriously! The female doctor here is also good. Well done, Viva!"