The doctor has no respect for patients. The clinic is so bad.
Katrina Katrina
3
Went there with my 2-year-old child and was told to go to KKH for a chest X-ray immediately. (We visited the Viva clinic in the evening between 6-8pm.) The doctor said he was not specialised in this area, and vibration in the chest may mean a serious condition. However, it turned out there was nothing wrong with his chest after the immediate visit to KKH on the same evening. It was diagnosed as just a common flu with phlegm.
However, we were grateful for the doctor's professional urgency regarding young toddlers' conditions and for not hastily prescribing medications. But because of the unnecessary visit to KKH (which usually involves a 3- to 6-hour wait), it would have been wiser for us to have visited a pediatrician or other more experienced GPs. Therefore, I suggest visiting this Viva clinic with older kids and adults only. It is not suitable for very young toddlers.
Aaron Lim
5
I can never get through by phone, but Dr. Ivan is a very good doctor. He made a correct diagnosis regarding my wife's condition when other doctors disregarded it. The prescribed medication healed the problem.
Donna Zhang
1
Charges are very expensive, yet the handling is inexperienced. Suggest going to other clinics and don't waste your money here. They are here to chop you.
Ezra Moo
1
Very bad experience. The telephone line was always unreachable. Two nurses were sitting at the desk, and when I called, the phone just rang; the two nurses never picked it up. When I came in and asked why they never picked up the phone, they said they were busy with swapping patients and cleaning. Worst of all, as other reviews mention, the doctor keeps changing. One visit was charged at a high rate by an unknown doctor (not the flu subsidized rate by the government) without examining the patient. The day before, we had just gone for the same flu reason! The reason given was also due to sensitivity in the nose, so it did not fall under flu/cough. Avoid at all costs.
Rahimi Zainal
1
Very bad experience. It's true, the doctors kept changing, and the care was not consistent. I had a torn ligament in my left shoulder when I was seen in A&E; however, one of the older doctors mentioned it was stomach flu/pain. What even?! There are more stories from when I returned. Not a pleasant visit!
Jeffrey Tham
1
Poor and rude service was provided by the staff when making payment at the Tampines Street 42 branch clinic. Poor service was also provided by the locum doctors when compared to Dr. Vincent or Ivan, who really listen to their patients' feedback.
Sharfina Salman
5
I've been here about 3 times with my baby. It is one of the best clinics, and it will always be my preferred clinic. The doctors are clear with instructions on how to treat my baby. Receptionists are polite.
Kai Ang Lim
1
Unreliable clinic. Called the clinic on a few occasions and never had anyone answer. What is the point of having a contact number? Thumbs down.
Aidan Oh
1
Doesn’t add value to the consultation. It’s a business more than a clinic that truly cares about its patients.
I definitely recommend other options around the area.