Shop Reviews

"I can't speak about the Egglets because I didn't try them, but the waffle was just bad. It wasn't even decent. It was thick, but hard and tough, and the filling was minimal. What's worse is that it cost $3.50. $3.50 for a waffle, lol."

"I've come to buy egglets for my daughter continuously for two weeks at 11 am. Today, however, when I tried to buy them, they said they weren't open yet. When I mentioned I'd come at this time before, they replied that they usually open at 11:30 am. So, 3 stars for not selling to me before their opening hours."

The female employee working on December 18th intentionally ignored customers and didn't want to take any orders. Even when asked if we should come back later, she outright ignored us, avoiding eye contact and seemingly hoping no one would order.

The auntie at the stall is courteous and efficient. The egglets and waffles are freshly made. This outlet deserves a higher rating, at least.

Compared to other outlets, the service was very slow.

Edited review: "Poor service attitude."

Two pieces of feedback from me today, October 12, 2024: I ordered a burger. The first time I've been served a cup of warm water to go with my fish burger. That's a plus. The staff never asked if I had the McDonald's app to accrue points. Consequently, I always forget to collect points at this branch. That's a negative.

I have to acknowledge that the service and staff here generally do a good job, about 8 out of 10 times. However, my order today, on April 13th, left me disappointed. I ordered breakfast through the mobile app around 10:30 AM. When I went to collect my order, they said they were out of hash browns. Weekend breakfast is served until 12:00 PM, and it wasn't even close to that time, yet they had already run out of hash browns? This was a significant oversight by the management team. I don't know whether to blame the manager or the supplier, but surely they need to have a surplus of an item as popular as hash browns, especially on a Sunday when more people are ordering. Severely disappointed; you need to do better.

"The orders always take a very long time, regardless of how busy the restaurant is. Furthermore, there's always a mistake with my takeout orders. I ordered through the mobile app, did some shopping at NTUC, and when I returned, my food wasn't ready. So, I went for a walk and came back for my order. I ordered a McGriddles Stack, which should have come with two sausage patties and bacon. However, I received a normal Mcgriddle Sausage. The Milo was even more diluted than usual, and I had ordered it without ice because it's always diluted. This wasn't the first time my order has been packed incorrectly, and especially when you're hungry, you can't walk all the way back to exchange it. Nor do you have the time to unpack everything in front of them to check the order. It makes no sense that these staff members are getting paid to pack our orders. I hope that every staff member can double-check orders before handing them over. I don't mind waiting; I just want my order to be correct."

I waited nearly 45 minutes for my food at the Canberra McDonald’s, which is unacceptable for a fast-food restaurant. The workers, despite being overwhelmed, were professional and hardworking. I even witnessed a staff member being shouted at, which was heartbreaking. The real issue here lies with management. It’s clear they’ve failed to address the inefficiencies, leaving the staff to bear the brunt of customer frustration. Shame on the management for not stepping up to fix this and for letting their workers take the blame.