Shop Reviews

I had a travel swab test. Great service, fast response, and the frontline staff showed a proactive and excellent attitude, which is often lacking in many clinics.

Truly Excellent service from the team at MyDoctor@Canberra and Dr. Chong Jia An with the pre-departure RT-PCR tests for my family and me. Top marks for flexibility and customer service! 👍👍

The counter nurse was very rude when I inquired about a COVID case. I was disappointed. If people get sick, they should treat the patient.

My no. 1 choice of clinic in the area. Doctors and counter staff are all very friendly and well-experienced, giving professional advice and great assistance. 👍🏻

Good doctor with lots of patience. Highly recommend. 👍

The doctor told me I can get my PCR result the same day as long as I come before 11 AM. This helped me save a lot of money.

Great doctor especially with children.

The doctor was very friendly, gave me lots of info on my condition, and seemed very dedicated to help me fix it.

I have visited this clinic multiple times. Both the doctors and staff are friendly and professional.

I recently purchased a hash brown with maple syrup at Canberra Plaza outlet. When I requested a little more syrup to go with it, I was informed that there would be a $1.20 charge for the extra portion. While I understand the need to charge for additional items, I was surprised by the amount requested, especially considering that the extra syrup portion would have been excessive for the small serving of hash brown. It felt more like an upsell than a thoughtful suggestion, and did not reflect good customer service or value. I believe staff should be more mindful of proportion and context when offering add-ons to customers, and ideally suggest options that are appropriate and reasonable. I hope this feedback will be taken constructively to improve future service. To be honest, I hardly saw any maple syrup on my hash brown.