Shop Reviews

Got my pre-departure PCR done here. Staff was very friendly and accommodating (needed to book a later appointment time to fit into our transit flight schedule). The swab test was administered very quickly and professionally.

The receptionist was friendly from the registration process to the end, even though she sounded a little hostile at the very beginning when she had to tell everyone strutting in that they couldn't come in. (COVID regulations meant most people had to wait outside the clinic.) I presume it's because she was just busy. Doctor Chong, who attended to me, is a very friendly doctor who seems passionate about what he does. He is diligent and prompt with his follow-up and patiently explains anything you may not understand.

Here's the edited review: "Very good experience with MyDoc at Canberra. The counter staff were friendly and professional. Before visiting, I WhatsApped them to check on opening hours, and they were responsive. Dr Chong is friendly, professional, and knowledgeable, and gave good advice on which medications could or could not be claimed under GE. Trusted clinic! (My visit was on 05-Sep-2022 evening.)"

Brought both my parents-in-law to do their Lasting Power of Attorney (LPA). The clinic has fixed slots for LPA appointments, but offers very good prices. However, I was really impressed by Dr. Chong's service. He explained the LPA terms in Mandarin and took pains to ensure the donor understood the implications. Then he repeated the process for the other person to ensure they too understood the implications. I thought that was very thorough and professional. Would recommend to anyone considering an LPA to do it here with Dr. Chong. Thumbs up!

Here's the edited review: "My Doctor@Canberra really impressed me with the staff's attitude. They explained things clearly, with politeness and a good voice tone. I saw the counter staff explaining to a foreigner, giving advice. Thank you for making my first visit a good one."

Registered online for NIR registration. Sent WhatsApp messages to the number indicated on the website, but received zero response. Even after sending multiple messages to inquire, there was still no reply. Called the Canberra outlet and was advised by the lady who said this is done by the back office, and she doesn't have their number. So, this clinic does not communicate with other outlets or departments. The conversation with the lady who answered the phone was like going to the wet market buying vegetables. Terrible experience. Not professional at all.

Receptionists and Dr Chong are all super friendly! The clinic is located at the highest level, opposite the water play area (you'll need to walk out of the mall). Highly recommend visiting this clinic! :)

Came to this clinic for the first time, and the attending doctor was really friendly and professional. The counter lady was also patient and friendly. Definitely my new go-to clinic when I am sick! :)

Went for a pre-departure PCR test on a public holiday. The results were out by the evening of the same day. An aunty at the front desk performed the registration pretty fast and politely. I faced some difficulties filling out the health declaration, but the doctor there was very helpful in guiding me. Overall, good job. Keep it up.

Here's an edited version: I went for a COVID-19 swab test. The receptionist was a bit strict, but understandably so given current COVID-19 rules and cases. The doctor was knowledgeable and friendly. All procedures were well explained before conducting them. Recommended.