Shop Reviews

One of the largest McDonald's outlets in the northern part of Singapore. It has a new, nice, and cosy ambience. The seats are much more comfortable than those in most other outlets. As the McCafe is inside, it's nice to have a cup of coffee and chit-chat with friends in such a pleasant environment. They also have a little playground here for kids to have fun in air-conditioned comfort.

Newly opened McDonald's at Canberra Plaza. I heard it's one of the biggest McDonald's restaurants and comes with an indoor playground for kids. I came for a morning coffee. It's spacious and not too crowded. Service is good, and there are USB charging stations at some of the tables.

Finally found a playground inside McDonald's here in the north. Not huge, but good enough to keep the young kids entertained. They have a party room right next to the playground. One of their staff members, Ms. Sunflower 🌻 (if I remember her name correctly), was superbly kids-friendly! Thank you so much for your hospitality and help. 😃

Here's an edited version: Very nice place with a kids' indoor playground! The staff is friendly, especially Zirah, who provides excellent customer service! Happy to visit again!

Whether it's for food delivery or buying directly from here, the waiting time is terrible. Please work on it!

Kudos to Nadiah and Team! I wanted to take a moment to express my deepest appreciation for the exceptional service you provided during my child’s recent birthday party at McDonald’s Canberra Plaza. From start to finish, your dedication and professionalism made the event a resounding success. Right from the initial booking process, you were incredibly prompt and accommodating, making the venue selection effortless. Your reputation for hosting fantastic kids’ parties certainly preceded you, and I’m delighted to say that you exceeded our high expectations. Throughout the event, your team demonstrated exceptional teamwork and efficiency. The food was served punctually to the children, and the quality was top-notch. The magician was a hit, thanks to your willingness to accommodate our specific requests, making the day truly special. Moreover, the venue was impeccably clean upon our arrival, creating a welcoming and hygienic environment for our celebration. In sum, you and your team at McDonald’s Canberra Plaza went above and beyond to ensure that our child’s party was a memorable and joyful experience for everyone involved. Your commitment to excellence is truly commendable, and I can’t thank you enough for making our celebration an absolute delight. With heartfelt gratitude, V

This is my favourite outlet, despite the long waiting time. However, today, a staff member came over and asked me to give feedback on the McDonald’s app. I would have been happy to give it, had it not been for her standing beside me, breathing down my neck and monitoring my every choice, asking me to keep clicking “highly satisfied” to support the branch. I was so annoyed. Even if this is just to gather support, I would prefer not to be forced to do it. Please just ask for genuine feedback. Thanks.

Everything came very slowly; I had to wait more than 30 minutes. When the order came, everything was cold. Today was even more 'ciak lat'; the fries had no salt. It had no taste at all. Damn 'ciak lat'... I won't come here anymore until they change the management. There are a lot of workers inside, but nobody can do anything? I thought that by coming late, I would get fresh and hot food. And it turned out to be a disappointment. 👎👎👎

I saw two part-time boys kept poking and playing with each other. Others were busy doing orders, yet they either stood around or poked each other.

McDonald's Canberra left out an item from a Grab Food delivery order. I lodged a request for the missing item. No reply. I lodged a complaint with Grab. Also no reply. Poor customer service.