Shop Reviews

At 8 am, the shop was still closed. After waiting until 8:10 am, and since this has happened a few times, I asked a staff member when they would open. She replied that they were unable to open and continued making pancakes. I hope this improves, as I love Mr. Bean Rice balls!

Bought Mr. Bean at Canberra Plaza. The staff was very friendly; if I'm not mistaken, her name is Grace Choo. Her service was very good. Now I go to Canberra Plaza more often to order soy milk. I really appreciate her service. Thank you! ❤️

"Horrible customer service; the ice cream machine is always down or broken. Suggestions: 1. Hire staff who can speak English. Your staff can't communicate when I ask them questions. 2. Have a two-sided sign for your ice cream machine: * Side A: To indicate it's making ice cream. This prevents customer frustration from having to get in line and wait only to be told it's not ready or needs more time. * Side B: To indicate you're out of ice cream. 3. Do something about your equipment; the ice cream machine at Canberra is always down. I'm not sure if it's actually down or if the staff don't know how to operate it."

I asked for 100 [units], but there were no teas.

I just bought a rice ball today around 7:07 from the skinny lady, who sounded like she was either Indonesian or Chinese. The moment I arrived, she was cleaning the pancake section. When I said hi to her, she gave off an attitude or a vibe like she didn't want me there. She just said, "*Order*," so I told her I wanted a rice ball with all peanut filling. She remained silent and made the order. After she rudely cashed me out, I asked her, "*All peanut, right?*" She then rudely said, "You want mixed? Otherwise, I will change it." I said okay, please change it. After she changed the order angrily, she threw my spoon inside the plastic bag without a "sorry" or "thank you." Very bad service.

"Way too oily. I witnessed how the cutlet wasn't fully cooked when it was cut and was thrown back into the deep fryer. They then took it out again without draining the oil and placed it on the fried rice. They should at least maintain some standards, especially since they just opened at Canberra Plaza."

"The fried rice is fluffy, but the taste isn't great; it lacks wok hei. The chicken chop is better than the pork chop. It's expensive. The small plates make it difficult to eat, and the staff isn't very helpful."

Tried the fried rice with pork chops. The fried rice is quite similar to Din Tai Fung’s egg fried rice. The pork chops were not the same, but were quite tender. However, I had to wait 15 minutes for my fried rice during dinner.

The food is delicious, but it can be very crowded during lunchtime. It's worth the money, and I hope they don't raise the price.

"It's a small outlet here, but the Mala Fried Rice with luncheon meat isn't bad, though it is a bit more expensive here."