Reviews for KFC at Canberra Plaza

Jay Xu

July 12, 2025

4

Small but comfy and not overcrowded. Friendly staff, Shakira.

Marina Rina

July 12, 2025

5

Recently, I visited KFC. The outlet was newly renovated, the ambience was good, and the food was very hot.

Fadzli Hazim

July 12, 2025

5

Very pleasant dine-in experience in the newly renovated KFC at Canberra Plaza.

Matt Andrew Eng

July 12, 2025

2

Food is good. Service staff are accommodating and welcoming.

Kai Jie Lee

July 12, 2025

1

Worst KFC outlet ever. Don't ever order delivery from them. Either it's over an hour late, items are missing, the food is cold or overcooked, or there's a no-show. Order at your own risk.

Jianhong Lee

July 12, 2025

1

I can't recall if I've ever given anything a 1-star review, but I think the customer service center really deserves it. I have to include this feedback here because I ordered my takeaway from this location. Why hire someone to reply when their reply is the same as an auto-generated one? None of my feedback was addressed. Why have a tracker system when it isn't updated and accurate? I had already collected my food, but the tracker was still showing 'preparing' (see photo!). I trusted the KFC tracker and waited for about 25 minutes for nothing. I know this because the receipt stated it was served at 1:30 PM. The photo was taken at 2:09 PM, and the tracker was still showing 'preparing'. I was very disappointed with the tracker.