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Rating Summary

2.8

118 reviews

5
97%
4
98%
3
100%
2
98%
1
97%

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Reviews for McDonald's Canberra Plaza

Yvonne Chong

Yvonne Chong

2

Fast food is no longer fast. I waited more than 30 minutes for my dine-in order. Simply not acceptable.

Tan Cedric

Tan Cedric

1

Here's the edited review: The queue and waiting time is more than 30 minutes at breakfast. They will display "serving now" (and have been for 5 minutes), but it's still not ready.

JJJ

JJJ

5

Finally found a playground inside McDonald's here in the north. Not huge, but good enough to keep the young kids entertained. They have a party room right next to the playground. One of their staff members, Ms. Sunflower 🌻 (if I remember her name correctly), was superbly kids-friendly! Thank you so much for your hospitality and help. 😃

Hanna Lee

Hanna Lee

5

Here's an edited version: Very nice place with a kids' indoor playground! The staff is friendly, especially Zirah, who provides excellent customer service! Happy to visit again!

Naomi Tay

Naomi Tay

1

I asked them to check my order, and I had to call them 3 times just to wait for their reply. When they came and attended to me, they were quite rude.

Woodlands Ah Boy

Woodlands Ah Boy

1

McDonald's Canberra left out an item from a Grab Food delivery order. I lodged a request for the missing item. No reply. I lodged a complaint with Grab. Also no reply. Poor customer service.

Soh Hwee

Soh Hwee

4

Plenty of seats are available, some with USB charging. It can be quite noisy and chaotic during the weekends, as there's a kids' play area at the back.

Xin Lai Shan

Xin Lai Shan

5

Here's the edited review: Today is the last day of the sweet paprika chicken burger upside meal for members, but it was unavailable. Ms. Nadia, a McDonald's staff member, explained the reason and gave a free McChicken coupon with a month's expiry as compensation. Love the service and keep it up! Thank you, Ms. Nadia and McDonald's!

Calvin Chong

Calvin Chong

1

Dirtiest McDonald's I've been to. The rubbish bin is full, and the staff is still stuffing more trash into it instead of clearing it. Tables are not cleared, and floors near the counters are greasy. It's an accident waiting to happen.

Hong Yong Yeo

Hong Yong Yeo

1

I have to acknowledge that 8 out of 10 times, service and staff here get the job done well. However, my order today, on April 13th, really left me disappointed. I ordered through the mobile app for breakfast at around 10:30 AM. When I went to collect my order, they said they had run out of hash browns! Weekend breakfast is served until 12:00 PM, and it wasn't even close to that time, yet they had already run out of hash browns?! This is a gross oversight by the management team. I don't know whether to blame the manager or whoever is supplying them, but surely you must have a surplus for an item as popular as your hash browns, especially on a Sunday when more people are ordering. I am severely disappointed; you need to do better.