Joann Lim
Whether it's for food delivery or buying directly from here, the waiting time is terrible. Please work on it!
118 reviews
Share your experience at McDonald's Canberra Plaza with other customers.
Write a reviewJoann Lim
Whether it's for food delivery or buying directly from here, the waiting time is terrible. Please work on it!
Vanda Praline Nutmeg
Kudos to Nadiah and Team! I wanted to take a moment to express my deepest appreciation for the exceptional service you provided during my childâs recent birthday party at McDonaldâs Canberra Plaza. From start to finish, your dedication and professionalism made the event a resounding success. Right from the initial booking process, you were incredibly prompt and accommodating, making the venue selection effortless. Your reputation for hosting fantastic kidsâ parties certainly preceded you, and Iâm delighted to say that you exceeded our high expectations. Throughout the event, your team demonstrated exceptional teamwork and efficiency. The food was served punctually to the children, and the quality was top-notch. The magician was a hit, thanks to your willingness to accommodate our specific requests, making the day truly special. Moreover, the venue was impeccably clean upon our arrival, creating a welcoming and hygienic environment for our celebration. In sum, you and your team at McDonaldâs Canberra Plaza went above and beyond to ensure that our childâs party was a memorable and joyful experience for everyone involved. Your commitment to excellence is truly commendable, and I canât thank you enough for making our celebration an absolute delight. With heartfelt gratitude, V
Jiaxin Lin
This is my favourite outlet, despite the long waiting time. However, today, a staff member came over and asked me to give feedback on the McDonaldâs app. I would have been happy to give it, had it not been for her standing beside me, breathing down my neck and monitoring my every choice, asking me to keep clicking âhighly satisfiedâ to support the branch. I was so annoyed. Even if this is just to gather support, I would prefer not to be forced to do it. Please just ask for genuine feedback. Thanks.
Evelyn Ong
Everything came very slowly; I had to wait more than 30 minutes. When the order came, everything was cold. Today was even more 'ciak lat'; the fries had no salt. It had no taste at all. Damn 'ciak lat'... I won't come here anymore until they change the management. There are a lot of workers inside, but nobody can do anything? I thought that by coming late, I would get fresh and hot food. And it turned out to be a disappointment. đđđ
Olivia Lee
I had a wonderful experience at this place. The staff was polite and assisted us well when I visited with my family. The place has a nice, huge, and welcoming ambiance. Special mention to Fiona of the McCafe staff, who made the best latteâsheâs truly the best!
Keira Toh
Since this McDonald's outlet opened, I was so delighted. The services and food quality were excellent. I almost ordered McDonald's from this outlet every week. But throughout the months, the standard dropped a lot. Especially with the new young staff, I hate to say it, but it's gone from bad to worse.
Rui Teck Kee
I saw two part-time boys kept poking and playing with each other. Others were busy doing orders, yet they either stood around or poked each other.
Tan Cedric
Here's the edited review: The queue and waiting time is more than 30 minutes at breakfast. They will display "serving now" (and have been for 5 minutes), but it's still not ready.
JJJ
Finally found a playground inside McDonald's here in the north. Not huge, but good enough to keep the young kids entertained. They have a party room right next to the playground. One of their staff members, Ms. Sunflower đť (if I remember her name correctly), was superbly kids-friendly! Thank you so much for your hospitality and help. đ
Kevin Wong
I waited 35 minutes for my takeout order during the dinner period. With the increase in residents and families in Canberra, this branch has been struggling to cope with the surge in demand and orders. This is by no fault of the staff, as it was clear that they were highly professional in their service but were simply overwhelmed. I would highly encourage McDonald's SG HQ to review the capacity of this branch and look at increasing its ability to cater to the rising number of orders.