Nice playground within the fast food restaurant. However, auntie didn't deliver the food that was ready first. She just delivered food that was already on a tray, instead of following a first-in, first-out principle.
Overall, still a nice place for parents with young kids to hang out.
Angeline Lim
3
I came here on a weekday afternoon at 2:30 PM. I ordered for table service. I waited a long time, but the food wasn't served. Instead, my tray of food sat at their counter for God knows why. It wasn't even peak hour, and all the orders on the screen were consistently less than five. I'm not sure why all the staff were just hanging inside the kitchen, acting busy.
Before that, another tray full of food (two burger meals, as shown in the photo) for table service was on the counter even longer than mine. A customer also went to the counter with an annoyed look and took the tray himself. No one apologized.
Really, the food and atmosphere here are alright, but the service is very bad at times. Peak hour is the worst; expect at least a 45-minute wait.
Marcus Hian Chua
2
I don't know what happened. Everything is so dry. It's as if they prepped too much for lunch service, but because it's the fasting month, no one patronized, so the food has been left out for hours! I got 'dabao' around 3 PM and dug into the food just 10 minutes later. The food was so dry! The curry nuggets were so dry they were going to turn to dust any moment. And the fries were so stale and cold. This was the first time ever I only ate a handful of fries and discarded them.
Sophia Lee
5
I had a wonderful experience at this place. The staff was polite and assisted us well when I visited with my family. The place has a nice, spacious, and welcoming ambiance. Special mention goes to the McCafe staff, Fiona, who made the best latte—she’s truly the best!
Keira Toh
3
When this McDonald's outlet opened, I was so delighted. The service and food quality were excellent. I ordered from this outlet almost every week. But throughout the months, the standards dropped a lot... Especially with the new young staff, I hate to say it, but things have gone from bad to worse.
Evonne Chng
2
Fast food is no longer fast. I waited more than 30 mins for my dine-in order. This is simply not acceptable.
Tan Jerrick
1
The queue and waiting time is more than 30 mins at breakfast. They will announce 'serving now' (even when it's still 5 mins away), but it's not ready.
Jamie Lee
5
One of the largest McDonald's **outlets** in the Northern part of Singapore. It has a new, nice and cosy ambience. The seats are much more comfortable than **those in** most other outlets. As the McCafe is also inside, it is nice to have a cup of coffee and chit-chat with friends in such a pleasant environment. They also have a little playground here for the little kids to have fun in air-conditioned comfort.
Jefri
4
Newly opened McDonald's at Canberra Plaza. I heard it’s one of the biggest McDonald's restaurants and comes with an indoor playground for kids. I came for a morning coffee. It’s spacious and not too crowded. Service is good, and there are USB charging stations at some of the tables.
Jasmine Lau
1
I placed an order for pick-up via the McDonald’s mobile app at 6 p.m., but only received my order at 7:15 p.m., despite multiple reminders to the counter staff to check on it. Think twice before coming. While there were plenty of staff at the counter, they should in fact assign more people to the kitchen to expedite orders. Awful experience at this outlet.