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Rating Summary

2.1

74 reviews

5
92%
4
95%
3
97%
2
100%
1
97%

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Reviews for Mr Bean

Selene Phua

Selene Phua

1

Gave me red bean pancake instead of chocolate pancake. Chocolate pancake costs more than red bean pancake, and I ordered 2 chocolate pancakes. This is not the first time this has happened. Very disappointed.

Sean Yap

Sean Yap

1

Was standing at the counter for my order to be taken, but the Chinese lady just kept making her pancakes and ignored me. After waiting for more than 5 minutes, watching her make pancakes, I left. Will never buy from this outlet again.

Jason Ho

Jason Ho

1

One staff member is grumpy, and the other is confused (once gave me a Cheese pancake instead of Peanut). But the worst thing is that Mr Bean serves overnight beancurd — with bubbles at the top, and a rough, bad-smelling texture.

John

John

1

Bad customer service! One particular staff member was very impolite when serving me. She just sounded angry, while having a bad day, and it felt like it was my fault.

Elaine Choo

Elaine Choo

5

Nice and friendly service.

Mei Lin

Mei Lin

1

I normally wouldn't give a bad review, and I understand people have their bad days. However, every time I'm here, I receive rude, impatient service from this Chinese lady, even when I politely ask about the menu. She speaks impatiently, as if I should know the menu inside out; after all, I didn't create it. On a positive note, I love the Vietnamese coffee, and I'm thankful the company offers this, which is a rare find for us plant-based people.

Chee Seng

Chee Seng

1

I ordered 2 cups of hot soy milk this evening. One of them is less than 3/4 full. There is no spillage in the bag.

Ning Ng

Ning Ng

1

Nonsensical service with staff who don't know what they're doing. "We've already keyed it in, cannot cancel."... Seriously?! With today's computer system? "PayNow went through on your side, but our system didn't receive it. You need to pay again."

Siti Ismail

Siti Ismail

2

At 8 am, the shop was still closed. After waiting until 8:10 am, which has happened a few times, I asked a staff member when they would open. She replied that they were unable to open it and continued making pancakes. Hope this will improve as I love Mr Bean Rice ball!

Jeremy

Jeremy

1

The female staff who worked there was very unfriendly. The **tone** she **spoke** in was how Karens speak to managers.