Location: Level 2, Unit Number #02-11
Telecommunications service provider located in Canberra Plaza
Telecommunications service provider located in Canberra Plaza
Stay connected with SIMBA.sg at Canberra Plaza, your convenient telecommunications hub! Located at #02-11, we offer a comprehensive suite of services to keep you seamlessly connected. Whether you're looking to sign up for a new mobile plan, renew your existing one, or simply need to top up your SIM, our friendly and knowledgeable team is here to assist.30 days
8GB+8GB Extended RAM + 256GB ROM 44W FlashCharge + 5000mAh Battery 6.64" FHD+ Dotch Display 50 MP Main Camera
8GB+8GB 6.64 FHD Sunlight D 5000 mAl Long-Last A 50 MP Por
30 days
8GB+8GB Extended RAM + 256GB ROM, 44W FlashCharge + 5000mAh Battery, 6.64" FHD+ Dotch Display, 50 MP Main Camera. Available in Crystal Green and Mystic Black (8GB+8GB RAM 256GB ROM configuration).
8GB+8GB RAM, 6.64" FHD Sunlight Display, 5000 mAh Long-Lasting Battery, 50 MP Primary Camera (partial text).
30 days. Data: 130GB. Talktime: Unlimited local mobile calls, 500 local fixed line mins (outgoing), Free (incoming). SMS: Unlimited to SIMBA, 100 to other local mobile numbers (outgoing), Free (incoming). IDD: 300 mins to 21 Destinations (outgoing), Free (incoming).
30 days. Data: 100GB (includes 10GB roaming in Australia, Indonesia, Malaysia, Thailand, Taiwan, Vietnam + 40GB in Malaysia). Talktime: Unlimited local mobile calls, 500 local fixed line mins (outgoing), Free (incoming). SMS: Unlimited to SIMBA, 100 to other local mobile numbers (outgoing), Free (incoming). IDD: 300 mins to 21 Destinations (outgoing), Free (incoming).
30 days. Data: 100GB (includes 10GB roaming in Group A destinations). Talktime: Unlimited local mobile calls, 300 local fixed line mins (outgoing), Free (incoming). SMS: Unlimited to SIMBA, 30 to other local mobile numbers (outgoing), Free (incoming). IDD: Free (outgoing), Free (incoming).
30 days. Data: 100GB (includes 1GB roaming in Group A destinations). Talktime: Unlimited local mobile calls, 300 local fixed line mins (outgoing), Free (incoming). SMS: Unlimited to SIMBA, 30 to other local mobile numbers (outgoing), Free (incoming). IDD: Free (outgoing), Free (incoming).
30 days. Data: 20GB (includes 1GB roaming in Group A destinations). Talktime: Unlimited local mobile calls, 300 local fixed line mins (outgoing), Free (incoming). SMS: Unlimited to SIMBA, 30 to other local mobile numbers (outgoing), Free (incoming). IDD: Free (outgoing), Free (incoming).
SIM-Only plan. Includes 1GB roaming to 60 destinations, 300 local fixed line mins, 30 local SMS, Unlimited Calls to local mobile, Free SMS to SIMBA mobile.
SIM-Only plan. Includes 2GB roaming to 60 destinations, 300 IDD mins to 21 destinations, 500 local fixed line mins, 50 local SMS, Unlimited Calls to local mobile, Free SMS to SIMBA mobile.
SuperRoam 50GB plan. Includes 50GB roaming to MSIA, 10GB roaming to AUS, TWN, THAI, INDO, VIE, 300 IDD mins to 21 destinations, 500 local fixed line mins, 50 local SMS, Unlimited Calls to local mobile, Free SMS to SIMBA mobile.
SuperRoam Max plan. Includes 10GB roaming to 60 destinations + in-flight, 300 IDD mins to 21 destinations, 500 local fixed line mins, 100 local SMS, Unlimited Calls to local mobile, Free SMS to SIMBA mobile.
Based on 127 reviews
Out of 55 shops
Out of 13 general shops
Melissa Loh
At the SIM card collection point today, the customer service was not helpful at all. Unlike my past experience, previous customer service interactions have been helpful and able to run the extra mile to render assistance. A sign was displayed for 'Termination,' which meant we could do termination at that point and collect a new card. Either your staff doesn't know their job or refuses to go the extra mile.
Mohamed Zulfadli
Placed an online order for collection of a SIM card and phone bundle. I came down for collection, but was suddenly told that the phone model was not available at the outlet. I was then told by the staff that it was only available at ORCHARD and KAKI BUKIT. WHY WASN'T IT SPECIFIED IN THE ORDER CONFIRMATION EMAIL THAT THE STOCK WAS ONLY AVAILABLE AT CERTAIN OUTLETS? That is basic information that has to be provided so that customers won't make a wasted trip down. Making customers travel all the way down to receive such an unpleasant surprise is an indicator of poor service and management.
Sisi
It was so difficult to connect in JB using the free data. However, my friend, who paid before leaving for JB, gets connected all the time. Why offer free data when you can't connect most of the time?
Aaron Wee
Here's the edited review: Worst telco, even. Even MVNOs are better. Used it for less than a week and wanted to port out, but still had to pay 30 dollars! No contract, but there's a hidden condition of a 30-day lock-in, which was not made known. Hidden somewhere in the T&Cs. Signal is weak and slow. Fake 5G speed is even slower than 4G, and the upload speed is even worse. See for yourself. Did the test in an open area. One is Simba 5G, and one is Circle 5G. Even my ZYM 4G on another device is better.
Macy Yeo
My third purchase of a SIMBA SIM from this shop in my neighborhood, and the experience was a mixed one. I leave the country for months at a time, and needed an eSIM for my overseas iPhone that could not use a physical SIM. I first showed Crystal, the salesgirl, my eSIM page on my iPhone. I asked if it was possible to 'revive' a previously installed eSIM that I had bought from the shop. Crystal looked up the number and said it had been taken. I then asked to choose a number and was told SIMBA no longer allowed any number selection at the shop other than the special numbers costing $168 each. When I gave her the go-ahead, Crystal very quickly generated a number and charged me. However, instead of providing an eSIM, she produced a physical SIM with the new number written on it. I immediately reminded her that I did not want a physical SIM. This did not sit well with the gal. She refused to take responsibility, putting the blame squarely on me. She pointed me to the makeshift SIMBA counter, where she said I would have to pay $5 to correct her error. Her attitude stank so badly it stood in stark contrast to that of Alan Chan, a SIMBA employee who greeted me with a quiet assurance and promptly took care of the matter for me. He even took the initiative to change my phone settings so that my new number would function properly. No stars for Crystal’s stinky attitude, all stars for Alan’s helpfulness, and for doing the right thing to de-escalate a bad situation and turn it around.
Justin Kee
Firstly, I would like to praise and appreciate one of the staff at the Simba service center at Canberra Plaza. He is a young man, very service-oriented and very patient with the customer. My family has all used Simba's service, and yesterday my mum bought a new Oppo phone from the shop. He was very nice and even told my mum the differences between each phone. He is a very helpful and friendly staff member. He deserves some positive feedback from us.
April P
Here's the edited review: Thank you, Simba! I was able to get the data plan best suited for me! Timothy was a great help, patiently listening to my criteria and explaining different data plans to aid my final decision! Thanks, Timothy! Thanks, Simba Canberra!
Tiong Boon Siew
Benjamin is friendly, patient, and knowledgeable to solve my issue. I will highly recommend looking for him.
Lim Swee Tian
Thank you Tim, you have been very helpful and have shown a lot of patience while attending to me.
Dong Hoon Kwek
The service was great! But please note that though Google states the opening time is 10 AM on Saturday, the shop was only open at 11 AM. The Simba counter inside states that service time is from 11 AM. It seems like a lot of people didn't know, as we queued from 10 AM outside the shop.
