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Rating Summary

3.1

27 reviews

5
85%
4
93%
3
100%
2
93%
1
85%

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Reviews for SIMBA.sg - Canberra MRT

Aki Ramli

Aki Ramli

3

The network was horrible, and the lady who served me acted like she didn't want to. I don't know where she learned her customer service skills. I wonder if she has any customer service experience at all.

Eddy

Eddy

5

I had some issues changing my plans online. I sent several emails, but they were unsuccessful. Eventually, I went to the Canberra outlet to resolve the issue. Mr. Jonn contacted his back office staff. It took some time, but they eventually solved the problem. Thanks, Jonn. I appreciate your efforts. All the best.

Chris Eng

Chris Eng

2

I needed to transfer my eSIM from my iPad to my mobile phone, but I was asked to pay $5 for the QR code. Other providers offer this for free.

Hendry

Hendry

5

"I appreciate the staff that makes dealing with SIMBA easy and fast, without compromising professionalism. Thanks for helping me port my number."

Soon Huat Ong

Soon Huat Ong

5

Ben and Keith are super friendly and funny. They explained everything very clearly. They have a good attitude. Thank you!

YC Y

YC Y

1

"Useless staff. They couldn't tell the difference between prepaid and postpaid. The service expires after 30 days, and I wasn't informed of this! It was a super inconvenience to travel all the way to Orchard! And the line quality is no good!"

Toh Mei'er

Toh Mei'er

5

Very good. I got M1 Maxx here last time, as they recommended it instead of Simba because the coverage is better. I saw another person doing M1 Maxx here a while back too, though I think there are other telcos available, but I didn't ask. I asked them why they were using Simba, and if they could use another telco. They said they could open the bill under another company or something. I didn't really understand, but it's good.