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Rating Summary

4.5

127 reviews

5
100%
4
98%
3
97%
2
95%
1
94%

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Reviews for 24/7 GYMMBOXX Canberra Plaza

Jefri

Jefri

5

A cool gym with plenty of equipment and friendly staff!

Yong Jin Jie

Yong Jin Jie

5

Super helpful staff! Very thankful for their help. I have been with Gymboxx for 1 year plus now. I will definitely continue my fitness journey! Friendly and very attentive staff. Love, love! ❤️

Natalie Wee

Natalie Wee

5

Been training here for a year. The staff are friendly, and machines are in good condition. Damaged equipment is fixed very quickly, and they upgrade their equipment frequently. Enjoy gymming here :)

Xi Hao Sze

Xi Hao Sze

5

Love the Canberra outlet! The place is clean and has a variety of machines. The staff at this outlet were all very welcoming and friendly. Additionally, my personal trainer, Jannifer, is really experienced and plans great workout sessions and is able to push me to greater heights!

Ed Ee

Ed Ee

5

The gym is large and well maintained. JK is an amazing personal trainer—knowledgeable, motivating, and truly invested in helping you reach your goals. Every session is effective and very challenging, but still takes into account your limitations.

Chung Eric

Chung Eric

5

Got assisted by Jega when an issue came up. Definitely good service.

Sarina Samsuri

Sarina Samsuri

5

Really helpful staff members, especially these two! Super friendly and accommodating. Out of all the outlets I've been to so far, I felt the most safe and comfortable working out here. 10/10, a win for the gym gurlies as well. Gym cleanliness 10/10 as well. Canberra Gymmboxx ftw!

Eng Chye Saw

Eng Chye Saw

5

The staff are friendly and approachable. One of them even helped me locate my missing item while he was busy. Keep it up!

Leonard Pang

Leonard Pang

5

Jega is a very helpful staff member and very willing to help.

Tan Fali Ong

Tan Fali Ong

1

I am writing to express my concerns regarding the current state of 24 Fitness Gym. As a paying member, I have noticed a significant decline in maintenance, service quality, and overall gym management. 1. **Lack of Weight Management** – Weights are frequently left scattered around the gym, and despite having a policy that members should return them, it is neither enforced nor addressed by staff. This creates a disorganized and unsafe workout environment. 2. **Unmaintained Water Dispenser** – The water dispenser does not properly drain dirty water, raising hygiene concerns for members who rely on it. 3. **Lack of Retention Efforts for Existing Members** – Despite renewing a one-year membership, there are no incentives or appreciation for long-term members. It is disappointing to see that even a simple welcome gift, such as a towel, is only given to new members while existing members receive nothing. 4. **Poor Cleanliness and Maintenance** – Trash bins are often full and left unattended. Additionally, while gym equipment is still in decent condition, it is noticeably not maintained as frequently as when the previous manager was in charge. I strongly urge management to address these issues, as they directly impact the quality of the gym experience. I hope to see improvements in maintenance, policy enforcement, and overall member satisfaction. Thanks.