"Absolutely in love with Gymmboxx, especially this outlet!
It's super clean and smells nice! The equipment is well-maintained, and if there are any issues, they get them fixed ASAP.
The staff are always collecting feedback from their members to constantly improve. They recently added some good machines, like the hip thrust and pendulum squat.
The best part is the warm, fuzzy feeling when you step into the gym. All the staff are super friendly, especially Kak Jul, who is always smiling!
Kudos to all! 🔥"
Yu Xuan
1
Gym prices have doubled in two years, yet the standard of service and equipment remains unchanged, if not worse.
The gym rules are inflexible and do not allow for holds, even with official letters from doctors. I've spoken to many people who faced similar issues.
Ventilation is poor; only half of the fans actually work, resulting in stale air during peak hours. The switch is on, but the fans don't work (see pics).
Power racks are placed too close together, posing a safety hazard. Gym etiquette and rules are not properly and timely enforced to ensure a safe and conducive gym environment.
Management also pushes for sales with no intention of retaining existing customers. In the past, they offered an extra month for every successful referral. Then, they increased membership prices and downgraded the gift to a shaker bottle or towel. Now, the prices have almost doubled since 2021, and they only offer a free towel to new sign-ups.
Tan Wei Kang
5
The equipment here is the best I've used throughout my entire gym journey. Jun Keat, as a trainer, has helped me a lot with my training knowledge and has even helped me improve some of my weaker body parts. He's also helped me increase my strength in some exercises. Overall, he's a great coach to work with, and I'm very thankful to be working with him.
Alicia Quek
1
"I've been going to this gym since 2021, and the quality has dropped tremendously. The quality and experience don't justify paying almost $100 a month. I don't see myself renewing.
Free weights are left lying around, and even when they are put back on the rack, they're often not in the proper order. Random padding from equipment can go missing, leaving just the skeleton in the workout area without proper signage. Rubber knobs for the cable machines have been missing for a year, and we're all touching the steel when adjusting the cables. Last year, the clock was out of battery and remained unchanged for six months.
The staff doesn't bother to walk the floor or greet members. Not walking the floor means they don't know how messy the gym gets throughout the day. The towels used for wiping equipment have been the same for many months, and I'm not sure if they're even washed. There's no effort to forge relationships with members, unlike in the past.
It has come to the point where regular gym-goers have to remind others to put their weights back.
I had surgery last year and wasn't allowed to pause my membership, even with a doctor's note. I had to write a complaint email to HQ to appeal my case.
Honestly, it’s sad to see what the gym has become."
Jia Tong
5
Training with Personal Trainer De Jun has been an incredibly rewarding experience. He's not only dedicated and professional but also friendly and approachable, which made a huge difference for me, as someone who initially felt intimidated by the gym environment.
From day one, De Jun has been generous with his knowledge, making each session both educational and highly effective. His guidance has helped me build confidence and develop a real passion for working out. After more than three months of consistent training, I've noticed significant improvements in my stamina and strength, and I've even dropped a few kilos!
What truly sets De Jun apart is his attention to detail. He's meticulous about posture and form, ensuring I use the equipment safely and efficiently. When I struggle with a movement, he never hesitates to adapt the exercise to suit my ability, always pushing me to reach my potential without overwhelming me.
Thanks to Personal Trainer De Jun, I now look forward to every session. I'm definitely planning to renew both my gym membership and my personal training sessions with him.
I highly recommend De Jun, especially to beginners who may feel unsure about where to start. He makes the fitness journey not just approachable, but genuinely enjoyable. Huge thanks to you, De Jun, for making such a positive impact on my fitness journey!
The gym offers a wide variety of equipment, although some of the seating shows signs of wear. The facility is well-maintained and clean; however, a few fans appear to be non-functional, despite the switches being turned on. The front desk staff are courteous and professional. The gym tends to become crowded around 7 p.m., which may make accessing certain machines more difficult. Overall, it is an excellent facility with strong amenities.
Abigail Pereira
5
"I've been training with Personal Trainer De Jun, DJ, and have seen progress in every session. DJ’s motivation is unmatched—every session feels like a push to do more and be better. What really stands out, though, is his focus on form. He ensures every move is done correctly, which has helped me avoid injury, alleviated my body pain, and maximized my results. If you’re looking for someone who can help you stay motivated while focusing on the fundamentals, Personal Trainer DJ is the trainer for you!"
Eddy Ee
5
The gym is large and well-maintained. JK is an amazing personal trainer—knowledgeable, motivating, and truly invested in helping you reach your goals. Every session is effective and very challenging, but still takes your limitations into account.