Shop Reviews

The senior leader who served the customer this morning was very polite and friendly. The food received was also of good quality. Definitely recommended.

"This was an upsize? I paid extra for this tiny amount of tempura... And I asked for a little spice. They added even *more* spice than the regular amount... The staff weren't listening at all."

Friendly service from the staff, and the food is served hot. Tasty!

The food was very good, and the service was also good.

The servers are always fast and polite. The food is always amazing, and they are happy to customize it to be extra spicy.

The food is just so good, and the staff also provided very good service.

The staff is very friendly, and their customer service is outstanding. The food is also good.

Excellent service – swift preparation, and the staff were very friendly and helpful with food recommendations. 👍

The queue management leaves a lot to be desired. I registered at 9 am, receiving an SMS indicating two patients ahead. Through the HealthHub website, I noticed the number of patients ahead kept increasing to four or five, reducing to three, and then going back to four. I went to the clinic to ask, and the receptionist said they would ask the doctor. Five minutes later, the receptionist said they would move me to the next appointment. At 10:35 am, more than 1.5 hours later, another patient went in, and I still saw three patients ahead of me. If you're visiting this clinic, please note that "two patients ahead" may still mean a wait of more than 1.5 hours, as they will insert patients into the queue ahead of you.

First time at the clinic (decided to give it a try) as there was a long queue at the usual clinic I visit. The receptionist was not welcoming and didn't even make eye contact when asking for my NRIC. Already feeling very unwell, I didn't appreciate this lacklustre service attitude. There was no empathy at all. I decided to leave the clinic without registering and just queue at my usual clinic. I suggest visiting VivaMedical at Level 2. Now I understand why one clinic is empty and the other has a long queue.