A warning to all: Do not choose this as a service point for Shopee collection, because of the extremely long queues (you will have to wait so long). A queue this long does not make sense for choosing this location at all. Unless they have a separate counter for delivery collection, I won't consider coming here again.
Jane Ng
1
The staff have a bad attitude. There is no procedure at all for handling things. If you want to pick up a package, you must leave it here. It is a waste of time. Basic courtesy is not respected!
Zane Ken
1
It seems they now have a separate queue for parcels, but people coming in for device consultations still queue there anyway. They also never manage the separation, so there's now an extra queue for collection. However, everything is slow because of all the people asking dumb questions, while I can literally see my parcel (I once waited 30 minutes for a single parcel). This is very poor management, and it's been going on for so long without them doing much about it.
Ailing Koh
1
Would not recommend collecting a Shopee parcel here. Just spend the extra money for home delivery. The staff here cannot be bothered. I know that it’s not their main business, but I don’t think they should be collecting commission from Shopee if they’re not even going to help.
Hooi Yee
1
No separate counter for parcel collection. Staff were busy chatting, but still made me queue and wait. I waited nearly an hour for one parcel. 😤
Skye Lim
1
Never deal with this shop! Especially when it comes to paying or purchasing. Very dishonest!
Kian Hong He
5
I'm a new resident in the North area, so I picked this place as a Shopee collection point. After reading the reviews, I was mentally prepared for bad service.
Surprisingly, I collected my parcels twice today, and I didn't face any issues.
At 11:30 a.m., there was no queue, so I immediately got my parcel.
At 5:30 p.m., there was a queue, but I saw at least 6 staff working, so I got my parcel within 10 minutes.
So I'm guessing feedback was taken, and they are doing something about it.
Jon Andrew
1
The staff there were quite rude, and the way they arranged their parcels was so messy and untidy. They don't even have a separate queue for parcel collection, resulting in a very long queue.
Charmaine Tan
1
Do not collect Shopee parcels here. I honestly think they are trying to be as slow as possible so that people will just leave. Within 5 minutes, there's a queue of 10-20 people because of how purposely slow they are, seemingly just to piss people off. Staff will purposely slow down, pretending to do things for other people so they can avoid helping others.
Kai L
1
Never deal with this shop! Especially regarding payments or purchases. Very dishonest!