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Rating Summary

3.6

118 reviews

5
98%
4
100%
3
98%
2
97%
1
95%

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Reviews for Starbucks Canberra Plaza

An Hui Ni

An Hui Ni

5

I like the quietness here. The shop is following social distancing measures, so you can only be seated after you are checked in and have completed your order.

Jasmine Chan

Jasmine Chan

3

Messy queue. We have a bigger group which requires all of us to queue together to the order counter to be seated. While other outlets allow us to get seats first after checking our TraceTogether before we start to queue for the drinks and food. Super inflexible.

Adeline Ng

Adeline Ng

5

The barista was very friendly! The breakfast set was really nice too!

Soh Hwee

Soh Hwee

5

This outlet is smaller and less crowded compared to the others. I got my drinks quite fast 🙏🏻

Kate Zhang

Kate Zhang

5

I come to this Starbucks pretty often, but I've never felt more special than today! Isryad (I hope I didn't get his name wrong, and I think he might be quite new here too) is such a lovely person. He has such high energy and spotted that it's my birthday month on my card and wished me happy birthday. When I told him that today was the actual day, he surprised me with a card! The other Starbucks I went to recently didn't say anything. Thank you for making my morning! ❤️

Vivi Woo

Vivi Woo

4

I would like to compliment both Aliyah and Ishyad for promptly fulfilling my requests. I had four voucher packs/rewards which I redeemed today. Although Aliyah seemed a little stressed out from the orders, Ishyad stepped in and completed the transactions smoothly. All the orders were accurate despite my confusion with one of them. When they gave me the cups, they even wrote some niceties with smileys, and Aliyah even apologized for the earlier confusion, which I assured her was fine. So, kudos to both staff members for their professionalism.

Adam Neo

Adam Neo

1

All aspects of the outlet were as per usual Starbucks standards. However, a certain male staff member was overly aggressive, confrontational, and disrespectful towards us. We will not patronize this outlet again.

Ann Jay Lim

Ann Jay Lim

3

One of the few outlets that always have tables available, not as crowded as other Starbucks outlets. Service was very mediocre during my visit in the morning. Empty chairs and tables were available (a stretch of high table, a round table with two wooden chairs, a round table with a sofa seat and wooden chair). I was just done with my meal and was waiting for my hubs to return from the restroom before going off. The Indian male staff came to me and asked, "Are you done?" — like I owed him something. Literally, "ARE YOU DONE?" I said 'yeah,' and only then did he proceed to say there was a group of three coming in. I wouldn't mind leaving the place, but the approach with the words used to inform me was kind of unpleasant. Moreover, there were empty tables everywhere too? Also, I probably only sat at that table for less than 30 minutes from the time the food was ready. I was not hogging the table for more than an hour. The group of three, which included the mom, her toddler, and a helper, came in. The mom was really nice and told me I didn't have to leave the table for them because they ultimately would only require the table with two chairs and would grab the baby high chair from the corner to put at the table. Guess what? In the end, they sat at the empty table in front of me because, when I left my table, the male staff also didn't bother clearing the plates and cups from the table. So much for rushing me off when he didn't even clear the table right away for the mom. Lame. The serving/pickup area seems to be the same spot where they put dirty cups and plates after clearing the table. Very unhygienic, in my opinion. Anyway, the hot chocolate caramel drink was really damn sweet — I couldn't finish the whole thing. Food tasted okay, albeit looking really unpleasant. The croissant was really very flat (like squashed flat) but still soft, though. It just looked very meh. 1 star for service, 2 stars for food.

Jocelyn Koh

Jocelyn Koh

3

We got three breakfast sets at $7.90 each for takeaway (each set included a main and a choice of coffee/tea). However, the black coffee was disappointingly diluted! This was despite it supposedly costing $2, considering the mains (whether in the set or à la carte) were $5.90 each. On another note, the staff at the same outlet had been very friendly, even close to closing hours, when we visited last time.

Sean Garcia

Sean Garcia

5

Open until midnight. Staff is good. (2021-2022). Service is efficient.