Shop Reviews

Here's the edited review: "Great place to hang out and relax on New Year's Eve. Thanks to the hospitality of Veron, Amirul and Dhyree. You all made our day!"

I don’t usually review Starbucks because they’re pretty standard everywhere, but this particular Starbucks went beyond my expectations. As soon as my husband and I walked up to order, the barista had a warm, welcoming presence. She quickly informed us of a current Starbucks promotion (most baristas don’t bother). She also gave me the last CNY gift card from the display stand. Shout out to Siti H—she was really sweet and accommodating the entire time. The Starbucks itself is situated next to the Canberra Plaza entrance, which is also conveniently located next to the Canberra MRT station. The cafe is nice and cozy.

This is the first time I've ever heard that the pastries and other items are not to be sold today. They are for tomorrow's sale. This offers zero value for customers who take the time to come to your store.

Like the quietness here. The shop is following social distancing measures, and you can only enter to be seated after you are checked in and have completed your order.

Messy queue. We have a bigger group, which requires all of us to queue together to the order counter to get seated. While other outlets allow us to get seats first after checking our TraceTogether, before we start to queue for the drinks and food. Super inflexible.

I'm writing to commend Starbucks Service Provider. I was at the store on November 15 between 9 and 10 PM with my family. I could not help but notice a pest control guy, who looked to be in his early 30s with fair skin, helping out the staff there clearing the tables as the store was closing. He greeted us with a smile and helped me out clearing my mug and plate as the store was closing. This was a rare sight as he extended his service, helping the store employees even though he had his own tasks to do. With this kind of service from a provider like him, I bet this store is well taken care of. He made my day!

This outlet is smaller and less crowded compared to the others. I got my drinks quite fast 🙏🏻

**Edited review:** "The server laughed at my preference for how I like my coffee to be served. I just wanted her to put two ice cubes in it, as the coffee was too hot for me. I felt disrespected. I believe every guest’s preferences are different, and all should be respected."

Most friendly Starbucks outlet of all time. I had a super long list of requests, but the only barista on duty, Terence, dealt with my requests patiently. I would give 10 stars if I could. Canberra Plaza outlet just became my fav Starbucks outlet in the whole of Singapore!

I have been to Starbucks numerous times, and today I was totally wowed by Terence at Canberra Plaza. He's proactive! He offered my 3yo a babycino without me even requesting it, while I told him I needed more time to choose my food. He was also honest when I told him I needed a one-shot latte; he did not offer me a grande size immediately, instead asking me which size I preferred. Food and drinks were served at the perfect temperature. The area is spacious enough to maneuver with a stroller too!