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Here's an edited version: "I went for an ART swab. The doctor wore only gloves and a face mask. After the swab, he placed my ART kit beside the previous patient's ART kit. There was hardly any communication between the doctor and me. While the doctor may mentally remember which kit belongs to which patient and might feel his PPE is sufficient, this does not appear to follow best practices."

I went in and started explaining to the doctor what was wrong, as it was my second visit. My previous visit was another GP. He cut me short and asked, "What's wrong?" I said, "I'm having a sore throat." He told me to open my mouth and said, "It's red. Take medicine and MC." It was a short consultation. He did not bother to listen to me when I was trying to explain to him that I had been having a sore throat for a week now. I will never visit Dr. Andrew or this clinic again.

Here are a few options, maintaining the original sentiment and most of the wording: **Option 1 (Slightly more formal):** "Treatment, consultation, and care seemed intended to manipulate your finances. Their medical advice appeared to be just for show. There are many other doctors in the area. I recommend them only for desperate visits; otherwise, Heartland doctors are not recommended at all." **Option 2 (Closer to original phrasing, minimal changes):** "Treatment, consultation, and care seemed to have the intention of manipulating your pocket. Their medical advice was just for show. There are many other doctors in the area. I recommend them only for desperate visits. Otherwise, Heartland doctors are not recommended at all." **Option 3 (Even more minimal, focusing on core grammar):** "Treatment, consultation, and care had the intention of manipulating your pocket. Medical advice was just for show. There are many other doctors in the area. I recommend them only for desperate visits. Otherwise, Heartland doctors are not recommended at all." I'll go with **Option 2** as it strikes a good balance between fixing grammar and keeping the original phrasing very close. --- **Edited review:** Treatment, consultation, and care seemed to have the intention of manipulating your pocket. Their medical advice was just for show. There are many other doctors in the area. I recommend them only for desperate visits. Otherwise, Heartland doctors are not recommended at all.

On December 6th, I called, but the line kept cutting off. I then went down to make a PET-ART appointment and was asked to WhatsApp. (They couldn't even make an appointment on the spot.) As of today, December 9th, there's still absolutely no news regarding my WhatsApp request. So please don't state standard operating procedures (SOPs) that promise "as soon as possible" if you genuinely cannot cope, and don't base your service on your mood when serving the poor patient! Regards!

Usually quiet and doesn't have a waiting time. But the doctor was pretty incompetent. Didn't seem interested in knowing more about the symptoms and was impatient. Prescribed medication which did not work.

Had a PCR test required for overseas travel at Myswab Chinatown and would highly recommend. Took the test at 9 AM and received the results at 3 PM the same day.

Very committed to their service pledge of completing the NIR record within 12 hours. Good choice for NIR record-related services.

Totally recommend this clinic. I met the doctor, and he helped me with my indigestion issues. I recovered after visiting him. Will recommend.

Did a travel swab test. Great service, fast response, and proactive, excellent frontline staff – qualities often lacking in many clinics.

Truly Excellent service from the team at MyDoctor@Canberra and Dr. Chong Jia An for the pre-departure RT-PCR tests for my family and me. Top marks for flexibility and customer service! 👍👍 …