The staff member was incredibly rude. I was informed that my order would take a while because there were three people ahead of me. When I politely asked roughly how long it would take, she rudely replied, "I'll do your order once I'm done with the others." The service was horrible, even though I asked about the timing politely. She slammed equipment around and didn't seem to enjoy her job at all.
Second visit, but I encountered super rude and horrible service today. The large woman saw me standing there ready to order but ignored me and just continued cutting her fruit. I stood there for a good 3 minutes and walked away in the end. I won't be buying from here again.
"Very poor service. The staff was rude. I informed her about my daughter's sensitivity to oranges and asked to have the machine rinsed before preparing watermelon juice. She simply replied "have orange" in a rude tone and turned away. I've never encountered such service before when making the same request in San Francisco or at Boost. Most of the time, they take allergies and requests seriously. This store's staff seriously has a very bad attitude problem. I hope she seeks help and feels better soon.
Also, the juices are super expensive and full of ice. I was only buying there due to a lack of other options because of the allergies. But now, I'd rather go to McDonald's and drink water."
Service was horrible. The staff was impatient and rude. "Like, can't she chill?" π Overall, it was a bad experience. They need to work on their attitudes and how they serve customers. 365 Juices, please take relevant action to professionally train your staff.
Ordered a mango smoothie on February 25, 2025. The staff took three tiny cubes of mango from the fridge, then took something from another refrigerator under the table and dumped it all into the blender. She hid behind her back so that we couldnβt see exactly what she added along with those three tiny pieces of mango. When asked what she added with the mango cubes, she insisted that it was just ice water. Calling your store a juice bar and mixing dubious ingredients to make your βfruit juicesβ is a big red flag for me. This will be my first and last visit. Please save yourself some trouble and stay away from this store.
Went to see the doctor for a sore throat and pain medicine. I walked in around 8 pm and asked if they were open. They said yes, but my mask was damaged. The receptionist and nurses on the night shift were so nice, helpful, and polite. They went the extra mile and provided me with a free mask when I asked if they could give me one before I came in! I am so happy and grateful for such a kind gesture. They didn't stop me from seeing the doctor. I am really very thankful to the night shift nurses working on August 2, 2023, at 8 pm. I didn't manage to get both ladies' names, but thank you so much for letting me in and going the extra mile by providing me with a free mask before I entered the clinic to see the doctor. Next time, I will bring an extra mask when seeing the doctor. Dr. Ivan is a very professional doctor, neat, clean, and very patient. He listens well to the patient, and I felt well taken care of. Thank you, Viva nurses, receptionist, and doctor! I had a very good first-time walk-in experience with this clinic and will visit again if needed.
This is my second visit, and both the front desk and the doctor were friendly on both visits. Doctor Wong listened well to our concerns, unlike other doctors elsewhere. This wasn't just due to the time of day; I went both during and outside of rush hour, and they were still very approachable and friendly. ππ»
Doctor Tan was detailed in his explanation. However, the clinic staff seemed distracted by the payment process. One of them claimed to have explained the medication, when she had clearly only explained the product I was purchasing. When I asked about the medication, she insisted she had already explained it instead of explaining it then. It was a turn-off, so I walked away, and she followed me, trying to explain herself. Nevertheless, they are not rude people, so 3 stars for that.
April 20th. When I came into the clinic, I noticed the staff kept shaking their heads and sighing because there was a lineup. I informed the staff that I was there to see the doctor because I had a fever and wanted a medical certificate. The staff responded, "So, you want a medical certificate, lah?" I said I'd let the doctor check me first. After I went in, the doctor said, "Don't ask my staff to give you a medical certificate." I was like, "?????". Is it my fault because I didn't know how the clinic works?
The nurse was rude when I requested a stool because the air conditioning in the clinic was too cold for a sick child. She rudely brought a stool, saying it was hers and that it was okay for her to stand while working. I saw four stools stacked up next to her, yet she said they didn't have extra stools. Clearly, she has no empathy for unwell patients. ππ»ππ»ππ»ππ»ππ»
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