Shop Reviews

The Cream Cheese Beef Burger 🍔 was delicious 🤤. The beef patty was juicy and tender with a generous amount of cream cheese and lots of caramelized onions. 🧅 My order was served less than 5 minutes after I placed it via the kiosk. I was very impressed with their speed. However, none of the staff smiled when I interacted with them; they were all expressionless. It doesn't cost anything to smile at customers when serving them.

This A&W outlet opens slightly later than the others, so we drove over since we were craving some American fast food! Ordering and payment were easy using the self-service kiosk, and the food was prepared quickly. And most importantly, it was yummy! 😋

Here's the edited review: "Usual A&W food fare. Spacious environment. I enjoyed the double fish burger."

"$16 for four passport photos is an exorbitant price, and the service was very rude."

The staff was very rude and unfriendly. They mumbled so much that I couldn't hear what they were saying. When I asked them to repeat themselves, they gave me a rude look. The picture-taking skills were awful; the pictures were ugly and dark. They insisted it would take 30 minutes to collect them, even though the pictures didn't need that much editing, given how bad they were. I will not be returning.

If only I could give it zero stars, I would. The staff didn't even bother to adjust the lighting in the photo before printing (we printed an 8R family shot) like other shops do. The picture is so dark and horrible. Please avoid this shop, no matter how desperate you are!

"Very bad experience. I printed 24 R4 matte photos, and they all turned out overexposed. The staff simply said they print what was sent. If only a few of the photos were overexposed, I would have accepted it. But when all 24 were overexposed, something must be wrong. Expensive, lousy photo quality, and bad service. ☹️"

"Too bad I only remembered to read reviews after going there. The passport photo taking and editing 'skills' are almost non-existent. And they charged $21, too 😒🙄 The editing was unnatural, and staff claimed they didn’t have the original photo, even though the photo was taken the day before. Okay, what can I say? Repeat: avoid at all costs unless you can live with a terribly edited photo, or have spare cash to retake it somewhere else. Don't bother."

Unpleasant experience at Northpoint... Reasons: I bought a photo frame for $18, but it was dirty, and the metal hook was rusty. The lady in charge was not friendly and told me to clean it myself. When I reached home, I cleaned it and discovered the hook was still rusty. I then made a trip to Canberra to discuss the issue with Ms. Belle at Northpoint. She ultimately exchanged the photo frame without any issue. Many thanks to her for helping.

Printed one black and white page from a PDF file and photocopied one sheet, both sides. They charged me $2.