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Rating Summary

2.8

118 reviews

5
97%
4
98%
3
100%
2
98%
1
97%

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Reviews for McDonald's Canberra Plaza

A9 Kakis

A9 Kakis

5

Here's an edited version of the review, focusing on grammar and minor improvements while retaining the original meaning and sentiment: "Ordered Crispy Hainanese Chicken ๐Ÿ” Burger ๐Ÿ” to celebrate Singapore ๐Ÿ‡ธ๐Ÿ‡ฌ National Day! Hainanese chicken rice is a famous Singaporean dish! It's Mediacorp celebrity Ben Yeo's recipe! Itโ€™s available for a limited period only, and has a special dark sweet sauce tailored for the burger ๐Ÿ”, just like how we eat Hainanese chicken rice. The chicken looks like fried chicken. When you bite it, you'll taste a tad of gingery in it. Surprise! New taste! Not bad! The dark sweet sauce gives a sweet soya sauce taste, but it's thicker. The playground has opened. Parents can sit at tables nearby, while enjoying and watching kids playing."

Ling Angela

Ling Angela

5

I had a wonderful experience at this location! The staff were incredibly polite and friendly, especially one team member who went out of her way to brighten the atmosphere with balloons and her cheerful attitude. Her warm smile and kind service made the visit extra special. Thank you for creating such a welcoming environment!

Christine Ang

Christine Ang

4

Two points of feedback from me today, October 12, 2024: I ordered a burger. This is the first time I've been served a cup of warm water to go with my fish burger โ€“ a definite plus point. The staff never asked if I had the McDonald's app to collect points. Never, and hence I always forget to collect points at this branch. This is a minus point.

Jia Yi Lin

Jia Yi Lin

2

This is my favourite outlet despite the long waiting times, but today the staff came over and asked me to give feedback on the McDonaldโ€™s app. I would have been happy to give it, if not for her standing beside me, breathing down my neck, and monitoring my every choice, asking me to keep clicking โ€œhighly satisfiedโ€ to support the branch. I was so annoyed. Please, even if this is just for support, I would prefer not to be forced to do it. Please just ask for genuine feedback. Thanks.

Evelyn Ong

Evelyn Ong

1

Everything came very slowly; I had to wait more than 30 minutes. When the order came, everything was cold. Today, there was more 'ciak lat' and the fries were without salt. No taste at all. Damn 'ciak lat'! I won't come here anymore until they change the management. There are a lot of workers inside, but nobody can do anything? I thought coming late would mean I'd get fresh and hot food, but it ended up like this. ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž

Hong Yong Yeo

Hong Yong Yeo

1

I have to acknowledge that 8 out of 10 times, the service and staff here get the job done well. However, my order today, April 13th, really left me disappointed. I ordered through the mobile app for breakfast at around 10:30 AM. When I went to collect my order, they said they ran out of hash browns! Weekend breakfast is until 12:00 PM, and it's not even close to that time, and they have already run out of hash browns?! This is a gross oversight by the management team. I don't know whether to blame the manager or whoever supplies them, but surely you must have a surplus for an item as popular as your hash browns, especially on a Sunday when more people are ordering. I am severely disappointed. You guys need to do better.

Jia Jia Jie

Jia Jia Jie

5

Finally found a playground inside McDonald's here in the north. Not huge, but good enough to keep the young kids entertained. They have a party room right next to the playground. One of their staff, Ms. Sunflower ๐ŸŒป (if I remember her name correctly), was superbly kid-friendly! Thank you so much for your hospitality and help. ๐Ÿ˜ƒ

Hanna Lee

Hanna Lee

5

Very nice place with a kids' indoor playground! The staff is friendly, especially Zirah, who provides excellent customer service! Looking forward to visiting again!

Nina Yap

Nina Yap

1

Ordered a McSpicy burger with cheese and extra cheese. When I got home and opened it, there wasn't a single piece of cheese inside. I usually check when I pick up my food, but there's never been a problem before. Today, I didn't check, and wouldn't you know it, that's when the problem happened. This is really untrustworthy! WHERE IS MY CHEESE?! I PAID EXTRA FOR MY CHEESE! WHERE IS MY CHEESE!!!!

Naomi Tay

Naomi Tay

1

I asked them to check my order, but I had to call them 3 times just to get a reply. When they came and attended to me, they were quite rude.