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Rating Summary

1.3

27 reviews

5
70%
4
78%
3
85%
2
93%
1
100%

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Reviews for Unusual Express

Betty Lee

Betty Lee

4

Unpleasant experience at Northpoint... Reasons: I bought a photo frame for $18 plus, but it was dirty and the metal hook was rusty. The lady in charge wasn't friendly and told me to clean it myself. When I got home, I cleaned it and discovered the hook was still rusty. I made a trip to Canberra to explain the situation at Northpoint to Ms. Belle. She then exchanged the photo frame without any issue. Many thanks to her for helping.

Sin Yi Tan

Sin Yi Tan

1

If only I could give it zero stars, I would. The staff didn't even bother to adjust the lighting in the photo before printing (we printed an 8R family shot) like other shops. The picture is so dark and horrible. Please avoid this shop at all costs, no matter how desperate you are!

林宇轩

林宇轩

1

The staff was nice when taking the photo, but when they showed it, it was on the small camera screen. I couldn't see the details of my eyes. When I called to ask if I could retake the photo, the staff said they couldn't retake it unless the photo was rejected by the government and they received a letter as proof. Very poor experience. I will not recommend them to anyone.

M. Mustaffa

M. Mustaffa

1

Printed one black and white document from a PDF file and photocopied one sheet, both sides. They charged me $2.

Kathryn Neo

Kathryn Neo

1

"Too bad I only remembered to read reviews after patronizing the business. The passport photo taking and editing 'skills' are almost non-existent, and they charge $21! 😒🙄 The editing was unnatural, and staff claimed they didn’t have the original photo, even though the photo-taking was just done the day before. Okay, what can I say? Repeat: avoid at all cost, unless you can live with a terribly edited photo, or have spare cash to retake it elsewhere. Don't bother."

You Jun Hong

You Jun Hong

1

"Very bad experience. I printed 24 R4 matte photos, and they all turned out overexposed. The staff simply said they print what was sent. If only a few of the photos were overexposed, I would have accepted it. But when all 24 were overexposed, something must be wrong. Expensive, lousy photo quality, and bad service. ☹️"

Nguyễn Siew Tin

Nguyễn Siew Tin

1

The staff was very rude and unfriendly. They mumbled, making it difficult to understand what they were saying. When I asked them to repeat themselves, they were unhelpful. The picture-taking skills were awful; the pictures were ugly and dark. They insisted it would take 30 minutes to collect them. I mean, the pictures didn't even need that much time to edit (because they were ugly). I will not be coming back again.

Lim Hanry

Lim Hanry

1

"$16 for four passport photos is an exorbitant price, plus the service was super rude."

Jonathan Tan

Jonathan Tan

1

Do not take passport photos or ID photographs here at the Canberra Plaza outlet. The images are terrible; the lighting setup is a joke. A total waste of $16. Seriously, just don’t.

You Jun Huang

You Jun Huang

1

"Very bad experience. I printed 24 matte R4 photos, and they all turned out overexposed. The staff simply said they print what was sent. If only a few of the photos were overexposed, I would have accepted it. But when all 24 were overexposed, something must be wrong. Expensive, lousy photo quality, and bad service. ☹️"