Shop Reviews

"I've come to buy egglets for my daughter continuously for two weeks at 11 am. Today, however, when I tried to buy them, they said they weren't open yet. When I mentioned I'd come at this time before, they replied that they usually open at 11:30 am. So, 3 stars for not selling to me before their opening hours."

"I can't speak about the Egglets because I didn't try them, but the waffle was just bad. It wasn't even decent. It was thick, but hard and tough, and the filling was minimal. What's worse is that it cost $3.50. $3.50 for a waffle, lol."

Tastes the same as other outlets. Made to order, and they don't leave out soggy ones to sell, unlike some other outlets!

"The Chinese uncle with the glasses is very friendly and always makes the waffles after they are ordered. They are always really yummy, crispy, and warm!"

The extended wait time of over 15 minutes, coupled with the unappetizing sight of the seller extracting eggs from the tray, makes the $4.10 price tag unjustifiable. Other outlets, such as the one at Northpoint, offer a significantly better experience. Therefore, I cannot recommend this outlet.

Edited review: "Poor service attitude."

I waited nearly 45 minutes for my food at the Canberra McDonald’s, which is unacceptable for a fast-food restaurant. The workers, despite being overwhelmed, were professional and hardworking. I even witnessed a staff member being shouted at, which was heartbreaking. The real issue here lies with management. It’s clear they’ve failed to address the inefficiencies, leaving the staff to bear the brunt of customer frustration. Shame on the management for not stepping up to fix this and for letting their workers take the blame.

I have to acknowledge that the service and staff here generally do a good job, about 8 out of 10 times. However, my order today, on April 13th, left me disappointed. I ordered breakfast through the mobile app around 10:30 AM. When I went to collect my order, they said they were out of hash browns. Weekend breakfast is served until 12:00 PM, and it wasn't even close to that time, yet they had already run out of hash browns? This was a significant oversight by the management team. I don't know whether to blame the manager or the supplier, but surely they need to have a surplus of an item as popular as hash browns, especially on a Sunday when more people are ordering. Severely disappointed; you need to do better.

Two pieces of feedback from me today, October 12, 2024: I ordered a burger. The first time I've been served a cup of warm water to go with my fish burger. That's a plus. The staff never asked if I had the McDonald's app to accrue points. Consequently, I always forget to collect points at this branch. That's a negative.

"Kudos to Nadiah and Team! I wanted to express my deepest appreciation for the exceptional service you provided during my child’s recent birthday party at McDonald’s Canberra Plaza. From start to finish, your dedication and professionalism made the event a resounding success. Right from the initial booking process, you were incredibly prompt and accommodating, making the venue selection effortless. Your reputation for hosting fantastic kids’ parties certainly preceded you, and I'm delighted to say that you exceeded our expectations. Throughout the event, your team demonstrated exceptional teamwork and efficiency. The food was served promptly to the children, and the quality was top-notch. The magician was a hit, and your willingness to accommodate our specific requests made the day truly special. Moreover, the venue was impeccably clean upon our arrival, creating a welcoming and hygienic environment for our celebration. In sum, you and your team at McDonald’s Canberra Plaza went above and beyond to ensure that our child’s party was a memorable and joyful experience for everyone involved. Your commitment to excellence is truly commendable, and I can’t thank you enough for making our celebration an absolute delight. With heartfelt gratitude, V"