Shop Reviews

The restaurant always takes a very long time to fulfill orders, regardless of how busy it is. Furthermore, there's always a mistake with my takeout orders. I ordered through the mobile app, did some shopping at NTUC, and when I returned, my food wasn't ready. I went for a walk and came back for my order. I ordered a McGriddles Stack, which should have come with two sausage patties and bacon, but I received a normal Mcgriddle Sausage. The Milo was also very diluted, and I ordered it without ice because it's always diluted. This wasn't the first time my order has been packed incorrectly, and especially when you're hungry, you can't walk all the way back to exchange it. Nor do you have the time to unpack everything in front of them to check the order. It doesn't make sense that these staff members are paid to pack our orders. I hope that every staff member can double-check before handing over the order. I don't mind waiting; I just want my order to be correct.

I have to acknowledge that the service and staff here do a good job 8 out of 10 times. However, my order today, April 13th, really left me disappointed. I ordered breakfast through the mobile app around 10:30 AM. When I went to collect my order, they said they were out of hash browns. Weekend breakfast is served until 12:00 PM, and it wasn't even close to that time when they'd already run out of hash browns? This was a gross oversight by the management team. I don't know whether to blame the manager or the supplier, but surely they should have a surplus of an item as popular as hash browns, especially on a Sunday when more people are ordering. I was severely disappointed; you guys need to do better.

Two points of feedback from me today, October 12, 2024: I ordered a burger. For the first time, I was served a cup of warm water to go with my fish burger. That's a plus. The staff never asked if I have the McDonald's app to collect points. Because of this, I always forget to collect points at this branch. That's a negative.

Swift and easy collection process for "Click & Collect" at this outlet. The cashier was friendly, too. Thanks!

"The pharmacist is never available."

The cashier was too slow, spending more than 5 minutes with one customer. It was ridiculous, so I walked off without buying anything.

The shoes are very comfortable. I bought a few pairs during the sale; worth it!

"What's the point of having a pharmacy when the pharmacist is never around?!"

"This Guardian has really nice and friendly service! They have a lot of items, which makes it easy for customers to find what they need. All the staff are really good 👍"

Terrible. The pharmacist was late for work, arriving at 8:08 pm, which caused a queue of people to wait for him. There is always no pharmacist. This is a useless counter.