I was looking for a clinic near my place and happened to stumble upon Viva. Everyone from the clinical assistants to the doctors were very nice to me. I didn't get their names, but the clinical assistant with the hijab and red hair is super warm and friendly! Dr Ivan Tan is super nice and took his time to go over my concerns without passing judgment or rushing me. A lot of doctors outside don't do this, and they don't think your concerns are valid, but the doctors here really go over your symptoms and take you seriously! The female doctor here is also good. Well done Viva!
Today's visit to the doctor turned out to be incredibly expensive. I have been there many times, but I was very disappointed today. Upon receiving the bill for two medications and the consultation fees, I realized one of the medicines was unnecessary and requested its removal. However, I was surprised to learn from the nurse that even after removing the medicine, the total bill remained the same due to the inclusion of GST and a minimum charge requirement. I find this situation utterly ridiculous, especially since I received medication I didn't require. This experience has left me deeply dissatisfied, and I won't be returning to this facility.