See what customers are saying about our shops at Punggol Coast
3.2 out of 5
953 reviews
Yong Leong Chua
I love the Ondeh Ondeh cake slice. The slight bitterness of the brown center complements the saltiness of the coconut flakes and the sweetness of the green pandan rim seamlessly. I will be back for more.
Ng Tean
The cashier should be more attentive. The sign indicating where to queue should be clearer for customers. I still had to remind her that another customer cut the queue!
Si En, Alicia Tan
"I found moldy fruit on my cake."
Poh Seng Huat
Poor management and poor service. This outlet hasn't been selling margarine for the past month, allegedly because it's a small outlet. However, white bread and kaya are always available. I suspect that margarine is a controlled item.
Jasmine Tan
Bought 2 chocolate donuts at 11 AM. Tried to eat them at 4 PM, but they already tasted rancid. Gross. They had a stale, oily taste. It was probably from the day before. No quality control.
Lin Feng
"If you don't buy a high-end birthday cake, Swee Heng only gives you one free candle and charges 30 cents per additional candle. I bought this cake with other cheesecakes (the overall price wasn't cheap) and didn't receive any free additional candles. I will think twice about visiting Swee Heng again."
阿安 (Ah An)
This relatively new outlet has a great selection of baked goods and other products that you might not find in their other locations. Their items with cream cheese are my favorite. Recently, however, I've been seeing some flies hovering around and landing on the food that isn't in plastic packaging. I hope management will look into this and get rid of the flies.
郑振荣
There's a younger lady from Malaysia who works as a cashier, and she has a serious attitude problem. She makes an unpleasant face just for doing her simple job. When I complained about the taste and quality of the coffee, which was indeed lacking, she looked as if she wanted to fight and didn't acknowledge that a customer was even talking to her. This behavior is consistent with other reviews about her.
**Ah Beng Tan**
"Poor customer service. The eggs were cold, and the coffee was cold as well. The staff didn't seem interested in working, but rather were more interested in using their phones. They had a bad attitude towards customers and made faces, which I thought were unprofessional. This is just one of many outlets in Singapore, but it's one of the worst."
Gary Tan
Absolutely disappointing. Despite the rising price, we still enjoy our toast and coffee from time to time. We went today and it was already closed at 9:18 PM, even though Google Maps indicated a 9:30 PM closing time. The shutters were already down.
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